Overview TekWissen is a global workforce management provider throughout India and many other countries in the world. The below job opportunity is to one of our clients who is a part of a trusted global innovator of IT and business services headquartered in Tokyo.

We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. This client enables us to move confidently into the digital future. This client committed to Long Term success and combine global reach with local client attention to serve them in over 50 Countries.

Position: Systems Engineering Specialist – MDM & Endpoint (Grade VIII) Location: Hyderabad/Bangalore/Noida/Chennai/Pune/Noida/Gurgaon Work Type: Hybrid Job Type: Full Time

- This role provides advanced operational support and implementation capability for MDM and Endpoint environments, with responsibility for L2/L3 support and project execution.

Key Responsibilities MDM & Endpoint Management:

- Support Mobile Device Management (MDM) and Endpoint services using Microsoft Intune and other UEM tools.
- Manage and support devices across iOS, Android, Windows, and macOS platforms.
- Support MEM, MAM, MCM policies, device enrollment, compliance, and security configurations.





Operations & Support

- Provide L1/L2/L3 support based on role scope for endpoint and mobility services.
- Troubleshoot device, application, and policy-related issues.
- Follow ITIL-based incident, problem, and change management processes.

Implementation & Projects

- Support endpoint deployments, upgrades, and onboarding activities.
- Execute tasks related to Windows 10/11 upgrades, Autopilot, and device lifecycle management.
- Assist with automation, documentation, and reporting activities.

Collaboration & Documentation

- Work closely with team members and cross-functional teams.
- Maintain accurate documentation, SOPs, and knowledge articles.
- Provide regular updates and communicate effectively with stakeholders.

Required Skills

- Microsoft Intune / Endpoint Manager / Manage Engine / Ivanti
- Windows 10/11, iOS, Android, macOS
- Basic PowerShell scripting
- Understanding of ITIL processes
- Strong communication skills

Experience

- 7–10 years of experience in Endpoint Management and Mobile Device Management services.

TekWissen® Group is an equal chance employer supporting workforce diversity

📌 Systems Engineering Specialist - MDM & Endpoint (Grade VIII) (Hyderabad)
🏢 Tekwissen India
📍 Hyderabad