Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Intune
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic work environment.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.




- Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
- Document troubleshooting steps and resolutions to build a knowledge base for future reference.
- Assist in the implementation of system updates and patches to enhance application stability.
- Monitor system performance and proactively identify potential issues before they impact business operations.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Microsoft Intune.
- Experience with device management and configuration using Microsoft Intune.
- Strong problem-solving skills to diagnose and resolve software and system issues.
- Ability to work with cloud-based platforms and understand their integration with enterprise applications.
- Familiarity with endpoint security and compliance policies within managed environments.
- Excellent communication skills to effectively collaborate with technical teams and stakeholders.

Additional Information:

- The candidate should have minimum 3 years of experience in Microsoft Intune.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (India)
🏢 Accenture
📍 India