Manage the complete customer process from Order Acceptance → Dispatch → Payment Collection, ensuring continuous communication, timely updates, and customer support.

Key Responsibilities:

Handle customer coordination from order to payment closure

Provide updates on order, dispatch, and delivery status

Maintain regular communication (Call / WhatsApp / Email)

Track and follow up on outstanding and overdue payments

Ensure timely payment collection and system updates

Resolve customer queries and provide required support

Handle complaints professionally and ensure satisfaction

Coordinate with Sales, Dispatch, and Accounts teams

Skills Required:

Solid communication & customer handling skills

Follow-up and coordination ability

Basic computer knowledge (Excel / CRM)

Problem-solving & time management

Qualification & Experience:

Graduate (Any Stream)

1–3 years experience (Freshers can apply)

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Customer Service Executive (India)
🏢 Krupa multi care
📍 India