A Collection Telecaller is responsible for contacting customers to collect overdue payments, reminding them about pending dues, and negotiating repayment plans while maintaining a professional and respectful approach
Key Responsibilities:
- Follow up with customers for pending payments through calls, messages, or emails.
- Make outbound calls to customers regarding overdue payments.
- Maintain a record of outstanding payments and update the status regularly.
- Coordinate with the accounts and sales team regarding invoices and payment details.
- Send payment reminders to clients before and after the due date.
- Resolve basic payment-related queries from customers.
- Ensure timely collection of payments from customers.
- Prepare daily/weekly payment follow-up reports.
Requirements:
- Good communication skills (Hindi / basic English).
- Basic knowledge of MS Excel or billing software.
- Experience in payment follow-up / collection / telecalling is preferred.
- Ability to handle customer conversations politely and professionally.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹40,000.00 per month
Advantages:
- Paid time off
Application Question(s):
- Do you have experience in payment collection or payment follow-up with customers? If yes, how many years?
- Are you comfortable calling clients daily to follow up on pending payments?
- What is your current salary and expected salary?
- What is your notice period ?(In days)
- Are you comfortable with the job location that is Wazirpur Indl Area?
- Do you have experience in manufacturing industry?
Work Location: In person
📌 Collection Executive (India)
🏢 Kanodia Technoplast
📍 India
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