Job Requirements

Market returns monitoring / analysis / communication

Co-ordinate for Defect group CFTs & Project management of Quality Improvements

Product & Process Audits and PDCAs

Digitization of Quality processes for efficiency and effectiveness

Monthly consolidation and review with stakeholders

Monitor COQ & Initiatives for Improvements

Communication of Kaizens with Service & Sales team

Design validation & Reliability Testing for Current products

Training & development of Team members

Reduction in Market returns & Improving market perception on Product Quality

Threshold management, stock correction & correction actions through 8D approach

Monitoring & Improving NPS score for Product Quality through Action plans





Monitoring & Implementation of Product Quality Improvement projects

Monitor & reduce COQ in terms of cost per watch

Participate in Continuous Improvements Kaizen, Lean, TQM etc

Active participate in ISCM driven initiatives like 5S / Safety / Digitization etc.,

Work Experience

Engineer Graduate in Mechanical Engineering

Experience in Quality Domain / Quality engineering

Flexible for travel for work requirements.

Good in analytical thinking and problem-solving skills / Six sigma black belt

Certified auditor for ISO 9001

Good in System & Process Orientation

📌 Manager- Customer Assurance (India)
🏢 Titan Company
📍 India