The Strategic IT Global Infrastructure Head will lead the modernization, scalability, and resilience of the company’s global IT landscape. This role requires a proactive, hands‑on technology leader who can architect future‑ready infrastructure, manage end‑to‑end IT operations (L1/L2/L3), oversee cybersecurity posture, and drive global IT governance. The ideal candidate brings deep technical expertise, strong leadership, and the ability to build scalable systems and teams across geographies.

Location: Bangalore, KA India (On-Site)

Salary Offered : INR 60-75 LPA (Adaptable) Key Responsibilities

- IT Infrastructure Modernization & Strategy

Develop and execute a multi‑year roadmap for modernizing global IT infrastructure (cloud, on‑prem, hybrid).

Lead transformation initiatives including cloud migration, network modernization, automation, and observability.

Evaluate and implement emerging technologies to improve performance, reliability, and cost efficiency.

Build scalable infrastructure strategies aligned with business growth and global expansion.

- Global IT Operations Leadership

Oversee end‑to‑end IT operations including L1, L2, and L3 support teams across multiple geographies.

Establish robust SLAs, KPIs, and operational excellence frameworks.

Drive proactive monitoring, incident management, problem management, and root‑cause analysis.

Ensure seamless onboarding/offboarding processes for employees, contractors, and global teams.

- Cybersecurity & Risk Management

Lead cybersecurity teams and strengthen the organization’s security posture.

Develop and enforce cybersecurity policies, standards, and compliance frameworks (ISO, SOC, GDPR, etc.).

Oversee vulnerability management, threat detection, incident response, and security audits.

Partner with external security vendors and internal stakeholders to ensure continuous protection.





- IT Governance, Policy Formation & Compliance

Create and maintain IT policies, SOPs, governance frameworks, and documentation.

Ensure compliance with global regulatory requirements and industry best practices.

Drive standardization across global IT processes, tools, and platforms.

- Team Leadership & Cross‑Functional Collaboration

Lead, mentor, and scale high‑performing IT and cybersecurity teams.

Collaborate with business units, delivery teams, HR, and leadership to support organizational goals.

Foster a culture of accountability, innovation, and proactive problem‑solving.

- Vendor, Budget & Stakeholder Management

Manage global IT budgets, cost optimization initiatives, and vendor relationships.

Evaluate and negotiate contracts for infrastructure, cloud, security, and managed services.

Present infrastructure strategy, risks, and progress to executive leadership.

Required Skills & Experience

12–20+ years of experience in IT infrastructure leadership roles within IT services, consulting, or global enterprises.

Proven experience modernizing infrastructure (cloud, hybrid, automation, DevOps, observability).

Strong understanding of networking, servers, storage, virtualization, identity management, and endpoint management.

Hands‑on experience managing L1/L2/L3 support operations.

Deep knowledge of cybersecurity frameworks, tools, and best practices.

Experience leading global teams and multi‑location IT operations.

Strong stakeholder management, communication, and leadership skills.

Ability to build scalable systems, processes, and teams from the ground up.

Preferred

Qualifications

Certifications: ITIL, CISSP, CISM, CCSP, Azure/AWS Architect, PMP.

Experience in IT services or managed services environments.

Prior experience driving large‑scale cloud or infrastructure transformation programs. We are an Equal Opportunity Employer

📌 Strategic IT Global Infrastructure Head (Bengaluru)
🏢 Openmind Technologies
📍 Bengaluru