Function: Store Operations | Billing | Inventory | Customer Coordination

Reporting to: Distribution Manager / City Operations Lead

Role Overview The Store & Billing Associate will be responsible for end-to-end store operations, including billing, order processing, inventory control, customer coordination, and dispatch readiness. This role is critical to ensuring timely order fulfilment, accurate invoicing, stock discipline, and smooth day-to-day functioning of the distribution centre.

This is a multi-responsibility role, where the associate is expected to actively support operations beyond billing when required.

Key ResponsibilitiesBilling & Order Processing

- Generate accurate invoices in ERP systems for daily orders
- Ensure correct pricing, taxes, batch details, and documentation
- Coordinate pick, pack, and dispatch readiness

Inventory & Store Management

- Maintain daily stock accuracy through inward checks, put-away, cycle counts, and reconciliations
- Monitor expiry, damages, short supplies, and report discrepancies
- Ensure store cleanliness, organization, and compliance readiness

Customer & Payment Coordination





- Track customer payments and follow up as per defined credit terms
- Coordinate resolution of customer complaints related to billing, delivery, or shortages
- Act as the first point of contact for operational customer queries

Dispatch & Service Level Support

- Ensure orders are dispatched within defined turnaround time (TAT)
- Coordinate with delivery associates for routing and prioritization
- Track pending deliveries and closures

Cross-Functional Support

- Support audits, documentation, and compliance requirements
- Assist with reporting, MIS updates, and operational dashboards

Eligibility & Profile

- Preferred: B.Pharm / D.Pharm candidates with valid pharmacy license (license to be submitted and available for registration)
- Experience in billing, inventory, or store operations is strongly preferred
- Comfortable using ERP systems, billing software, and basic Excel

Pay: ₹220,000.00 - ₹320,000.00 per year

Advantages

- Paid time off
- Provident Fund

Work Location: In person

📌 Sr. Pharmacist (Indore)
🏢 D.VIJAY PHARMA PVT.LTD.
📍 Indore