Role: Sr. Customer Success Specialist

Location: Delhi

Years of Experience & Educational Qualifications:

We are seeking a skilled and enthusiastic L1 Client Servicing. The ideal candidate will have a bachelor's or master's degree in technology, along with 8+ years of prior experience.

What you will be doing:

- Effective communication and interpersonal skills to be able to establish a rapport with people at all levels.
- Need to be flexible to travel for clients places.
- Experience working on ERP Modules, Engineering and Construction Modules is a plus.
- Like one who has knowledge on Supply chain management, Inventory Management, Warehouse management, Finance management, Retail and facilities modules, HRMS
- overall flow of the real estate
- Basic Knowledge of SQL (select, update, Backup, Restore, Profiler).
- Understanding of ticketing tool systems.
- Ability to work in teams independently.
- Ability to communicate technical concepts clearly and effectively.
- Analysis, troubleshooting and problem-solving expertise.

Who you are:

- An Individual with a positive attitude and approach towards work.
- An effective communicator who can express ideas clearly and respectfully to your colleagues.
- A team player who collaboratively approaches situations; readily offering and accepting support from your peers when tackling problems.




- Of a growth mindset and are committed to continuously learning and improving the skills and knowledge.

Perks

- Flexible working hours.
- Learning & Development.
- Medical Insurance.

About In4velocity Systems: Since its establishment in 2004, In4Velocity has earned a reputation as a trusted partner for real estate, construction, and infrastructure companies, skillfully streamlining their day-to-day operations. Our flagship product, In4Suite, is a transformative platform, propelling real estate developers into digitally evolved companies brimming with invaluable insights for crucial business decisions.

At the heart of our offering lies a singular ecosystem - a software platform seamlessly connecting the buy-side, the sell-side, and the in-side processes of any real estate organization and providing a comprehensive 360-degree view to all stakeholders. In4Suite incorporates all essential functionalities, eliminating the need for juggling multiple products.

Supported by a robust Business Intelligence system and unmatched global support, our extensive clientele spanning the globe unanimously chooses In4Suite® as the ultimate go-to platform for real estate development and construction management.

Our unwavering commitment to empowering businesses in the real estate domain has solidified In4Velocity's position as a pioneering force in the industry, driving innovation and progress for our valued partners.

📌 Sr. Customer Success Specialist (Delhi)
🏢 In4velocity
📍 Delhi