GBS Specialist HR Services Area: GBS Department: HR Services Direct Reporting Line: HR Services Team Lead Subsidiary/country: GBS India Location: Gurgaon, India GSMS Grade: P2 Number of Personnel Managed: 0 Cost Center/Budget And/or Revenue Responsibility Purpose & Overall Relevance for the Organization: Within the framework of HR Services, we are providing services and business competence regarding all HR Services related processes. As HR Services strive to combine competent and professional business partnering with a constant enhancement of services in an efficient and value-adding way, the role is vitally supporting this target by following key responsibilities.

Key Responsibilities Perform general administration within the HR Services team for all defined processes, tools and programmes and processes.

Perform Hire to retire tasks with the defined SLA

Update all relevant process documentation

Be a contact person for the HR community and relevant stakeholders regarding the respective HR Services processes and challenges.

Maintain system wide through SuccessFactors and other relevant HR systems.

Handle standard inquiries & support through ticket service, email & phone. Timely execute assigned tasks and issues according to defined processes, timetables and service levels in compliance with tariff and work agreements.

Identify improvement potential in all HR Services processes and administer the implementation of the improvements.

Ensure correct execution of laws and regulations with regards to specific employee master data and organizational data according to defined procedures





Suggest modification of systems and processes to ensure correct execution of laws and compliance to company policies

Providing input for creation of user manuals and process mappings

Providing input for communication of standards, procedures and processes to employees, internal customers.

Participate regularly in workshops and meetings held by subject matter experts within HR Services Key Relationships HR Services teams

HR Partners

Rewards Teams

Payroll Teams

Talent Acquisition

External authorities, consultants, and suppliers Knowledge, Skills And Abilities Good level of affinity to and experience with HR and Business computing solutions, with SAP SuccessFactors/ SAP OM & Excel knowledge

Very good analytical skills and detail-oriented work style

Team player mentality

Solid customer focus and service minded

International mind-set; first experience as part of a geographically & culturally diverse team

Ability to work under pressure as well as prioritizes and completes tasks in order of importance Requisite Education And Experience / Minimum Qualifications University degree 3+ years relevant working experience in a multi-national environment, preferably within HR

Very good command of English

Experience with Business computing solutions and with SAP HR

Good knowledge of MS-Office applications

Fully qualified/trained in job, deep knowledge in HR Shared Service set-up adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

📌 Specialist HR Services (6 months Fixed-Term Contract) (Gurugram)
🏢 Adidas
📍 Gurugram