02 Aug
|
Arcesium
|
Hyderabad
02 Aug
Arcesium
Hyderabad
Role & Responsibilities
F&B; Operations & Cafeteria Management
- Own cafeteria and pantry operations end-to-end service deployment, seating, service quality, and feedback mechanisms
- Plan and refresh menus periodically; benchmark against world-class hospitality standards
- Drive continuous upliftment of F&B; service delivery to world-class hospitality standards
- Manage event-specific F&B; requirements and service improvements on an ongoing basis
- Ensure hygiene and food safety compliance (e.g., FSSAI) through periodic audits of cafeteria/kitchen and vendor premises
- Leverage AI and automation tools for menu engineering insights, feedback analysis, and inventory forecasting
Housekeeping, Hygiene & Ancillary Services
- Oversee housekeeping operations, staffing, and daily service delivery to ensure efficient running
- Drive hygiene audits and compliance across the facility
- Manage horticulture, indoor plants, and flower arrangements across the office
- Oversee pest control operations, including daily scheduled service, periodic audits, and targeted measures
- Manage office stationery and printing requirements, including inventory management and request handling
Support Staff Management, Training & Compliance
- Manage and train F&B;, housekeeping, and support staff teams on service standards and protocols
- Build training calendars and upskilling programs for on-ground staff, including world-class hospitality benchmarks
- Build, review, and continuously enhance SOPs across F&B;, housekeeping, and event operations
- Use audits, feedback, and service data to drive continuous improvement
- Identify and implement AI-driven automation opportunities to streamline training tracking, SOP management, and reporting
- Track and report on service quality, hygiene compliance, and vendor performance to leadership
Firmwide Events (Mid & Large Scale)
- Plan and execute mid- to large-scale firmwide events end to end
- Coordinate vendor bookings, logistics, and on-ground delivery for events
- Provide effective operational support for in-house events, including F&B; and housekeeping coordination
Vendor & Contract Management
- Manage vendor contracts for F&B;, housekeeping, and events, including indenting and service scheduling
- Monitor vendor service quality through regular meetings, audits, and performance reviews
- Manage vendor billing, payments, and contract renewals
- Use automation tools to track vendor performance, billing cycles, and contract renewal timelines
- Own vendor lifecycle management onboarding through performance management and exit
Sustainability & CSR Support
- Support Green initiatives and CSR programs as requested by the Administration team
Preferred Candidate Profile
- Solid technical and practical knowledge of Food & Beverage operations, including service standards, menu planning, and world-class hospitality delivery
- Working knowledge of housekeeping operations and hygiene compliance standards
- Strong commercial awareness of the Facility Management industry
- Strong vendor management and contract negotiation skills, with the ability to engage proactively with vendors and external stakeholders
- Execution of administration services seamlessly and consistently at optimum cost and within agreed budget
- Maintaining FSSAI standards through periodic audits of the cafeteria kitchen and vendor premises
- Strong people management — training, upskilling, and supervisory/team-building skills to manage internal support teams
- Event planning and execution capability for mid- to large-scale firmwide events
- Organized approach to daily schedules, menu planning, and inventory management
- Strong communication and presentation skills, with the ability to manage feedback and resolve issues quickly and effectively
- Comfort leveraging AI and automation tools to improve efficiency in reporting, inventory tracking, and service operations
📌 Specialist - Administration (F&B) (Hyderabad)
🏢 Arcesium
📍 Hyderabad