- 5–7 years of hands-on experience in SAM & ITAM.
- Strong expertise in ServiceNow SAM Pro, including configuration, discovery integration, normalization, and reconciliation.
- Solid understanding of end-to-end SAM lifecycle and ITAM operating model.
- Licensing experience with Microsoft, Adobe, IBM, SAP, or equivalent.
- Knowledge of licensing models such as SaaS, subscription, core-based, user-based, and device-based.
- Experience with audit-ready data, entitlement records, ELPs, compliance, and license optimization.
- Good understanding of ITIL and stakeholder management.
- Advanced MS Excel & PowerPoint skills.