? Location: Goregaon East, Mumbai (On-site)

? Internship Duration: 3–6 Months

? Stipend: 10k - 18k About Feliks Marketing Feliks Marketing is a full-service marketing agency helping brands grow through social media, branding, influencer marketing, performance marketing, and creative campaigns. We’re looking for a proactive, organized, and communication-driven intern who can build strong client relationships while ensuring smooth execution of day-to-day projects. This role is ideal for someone who enjoys communicating with people, managing multiple projects, and ensuring everything runs smoothly behind the scenes.

Key Responsibilities Client Communication Act as the primary point of contact for assigned clients.

Maintain regular communication with clients through WhatsApp, calls, emails, and meetings.

Ensure every client receives timely updates, follow-ups, and value-driven communication—even on days when there is no scheduled content.

Build long-term relationships by proactively checking in with clients and understanding their business goals.

Social Media

Strategy Assist in creating monthly social media strategies and content plans.

Present content ideas and strategies to clients in a professional manner.

Suggest new campaign ideas, trends, and improvements based on industry insights.

Ensure client feedback is documented and communicated accurately.

Project

Coordination Coordinate with designers, content writers, video editors, and the internal team to ensure timely delivery of all deliverables.

Assign, track, and follow up on daily tasks.

Ensure deadlines are met without compromising quality.

Communicate revisions and approvals between clients and the creative team.

Client

Servicing Schedule meetings and maintain meeting notes.

Follow up on pending approvals, content, and deliverables.

Resolve basic client queries professionally.

Maintain excellent client satisfaction through proactive communication.



Collaboration & Outreach Coordinate with influencers and brands for collaboration opportunities.

Handle professional outreach, follow-ups, and communication.

Maintain influencer and collaboration databases. Reporting & Organization Maintain project trackers, content calendars, and client records.

Update Google Sheets, Notion, or project management tools regularly.

Ensure all communication and project updates are properly documented.

Requirements Excellent verbal and written English communication skills.

Solid interpersonal and relationship-building skills.

Ability to manage multiple clients simultaneously.

Highly organized with excellent time management.

Strong problem-solving and coordination skills.

Good understanding of Instagram, LinkedIn, and digital marketing.

Basic knowledge of social media strategy.

Comfortable using Google Workspace (Docs, Sheets, Slides).

Positive attitude with a willingness to learn.

Preferred Skills Knowledge of Canva is a plus.

Familiarity with ChatGPT or AI tools is an advantage.

Basic understanding of influencer marketing.

Ability to communicate confidently with clients.

Attention to detail and ability to multitask.

Who Should

Apply? We’re looking for someone who:

Loves communicating with people.

Can confidently represent Feliks Marketing.

Enjoys planning, coordinating, and solving problems.

Can manage multiple projects without missing deadlines.

Wants to build a career in social media, client servicing, account management, or digital marketing. What You’ll Learn Client communication and relationship management.

Social media strategy development.

Agency workflow and project management.

Brand and influencer collaborations.

Team coordination and leadership.

Real-world experience managing multiple brands.

Selection Process

Shortlisted candidates will complete a practical assessment, which may include:

Drafting professional client and outreach messages.

Presenting a basic social media strategy.

Coordinating a mock project with multiple stakeholders.

Handling client communication scenarios.

Demonstrating organization, communication, and problem-solving skills.

📌 Social Media Communication Intern (Mumbai)
🏢 Feliks™
📍 Mumbai