Key Responsibilities:

Production System Management

- Manage and support production-grade infrastructure across cloud and data centers.
- Take ownership of monitoring and troubleshooting production systems, including on-call or shift-based support.
- Deep dive into Linux system internals, networking, and debugging production issues.

Monitoring & Observability

- Build and improve observability stacks using Prometheus, Grafana, ELK/EFK, or equivalent tools.
- Partner with developers to ensure recent features/services are production-ready with monitoring, logging, and failover strategies.

Automation & CI/CD

- Develop and maintain automation scripts/tools using Python, Bash, or similar languages.
- Work with CI/CD tools (Jenkins, GitHub Actions, GitLab CI) to support reliable deployments.
- Continuously improve system availability, reliability, and performance through automation and process improvements.

Incident Management & Reliability

- Drive incident management, root cause analysis (RCA), and implement long-term fixes.
- Automate operational tasks to reduce mean time to recovery (MTTR).
- Engineer systems to prevent recurring problems and ensure reliability at scale.

📌 Site Reliability Engineer -3 (Bengaluru)
🏢 Exotel
📍 Bengaluru