- Prepare sales plan based on target (Weekly, Monthly).
- To wish customer, make ensure provided welcome drink.
- Collect customer details as per KYC, Provide Privilege e -Card If required.
- Listen to customer requirements and budget & assist customer to show all products display.
- Give awareness about product based on brand, quality, price and required product.
- To cross check the measurement details and requirements.
- To help customer to choose right product & ensure customer is aware about the features of product.
- Cross check the selected products After Sales Order.
- Ensure the payment mode, provide cash receipt and sales order, confirm the time and date of delivery.
- Handover sales order to delivery section and mention the date ,time and payment mode
- Ensure the proper delivery.
- After Service -
Maintain Relationship With Customer. To give a feedback call regarding product and installation · Customer service –
1. To provide quick response.
2. Handover to concerned dept.
3. Ensure they get proper solution
· Service –
1. Provide the Installation Instructions, return policies, guarantee policies, customer care number.
· Ensure the closed complaints with the customer whether he / she satisfied (feedback). · Display update against available stock.