Company Brief :

One of our key employers is a fast-growing IT services and technology consulting organization specializing in digital transformation, cloud solutions, enterprise applications, software development, data engineering, artificial intelligence, and automation. The company partners with clients across industries to deliver scalable, innovative, and business-focused technology solutions. It offers a collaborative work environment, opportunities to work on cutting-edge technologies, and strong career growth for professionals looking to build expertise in enterprise platforms and modern digital solutions.

KEY RESPONSIBILITIES

- Define enterprise ServiceNow architecture and technical roadmap.

- Serve as the design authority for platform customizations, integrations, and enhancements.
- Govern platform standards, development guidelines, and upgradesafe design practices.
- Review and approve technical designs and implementation approaches.
- Lead architectural discussions across multiple ServiceNow engagements.
- Conduct platform health assessments covering security, scalability, and performance.




- Guide implementation teams through solution design, development, testing, and deployment.
- Mentor architects, developers, and technical leads.
- Collaborate with executive stakeholders and business leaders.
- Ensure compliance with ServiceNow best practices and governance frameworks.

REQUIRED SKILLS & EXPERIENCE

- 10+ years of IT experience with 7+ years on ServiceNow.
- Proven experience leading enterprise ServiceNow implementations. - Solid expertise in ITSM.
- Experience with CSM, HRSD, ITOM, ITAM, or Custom Applications.

•Strong knowledge of JavaScript, Flow Designer, Integration Hub, CMDB, CSDM, MID Server, REST APIs, and SOAP APIs.
- Experience designing enterprise-scale ServiceNow architecture.
- Excellent leadership, stakeholder management, and mentoring skills.

ROLE NOTE

This is a senior technical leadership role requiring hands-on architectural expertise, platform governance, enterprise solution design, and mentorship across multiple ServiceNow implementations.

📌 ServiceNow Senior Architect (Bengaluru)
🏢 hiringhood
📍 Bengaluru