Hello All,

Greetings from Tesslogs,

We are seeking an experienced ServiceNow ITOM Visibility Developer/Lead to design, develop, implement, and maintain ServiceNow ITOM Visibility solutions. The ideal candidate will have solid expertise in ITOM Discovery, integrations, MID Server administration, platform customization, and ServiceNow instance maintenance. This role requires close collaboration with infrastructure teams, stakeholders, and client managers to deliver scalable and reliable IT Operations Management solutions.

Key Responsibilities

- Hands on experience in ITOM and integration, ITOM Visibility
- Knowledge on ITOM design & implementation
- Able to recommend or change changes in existing codes using business rules / client script/ UI policies/ schedule jobs
- Knowledge on ServiceNow upgrades and its maintenance of the instance
- Scripting skills: JavaScript & good to have or understanding of PowerShell & bash
- Knowledge on working with mid servers (Windows & Linux) for discovery issues and for integrations
- Certifications: ITSM & CAD; good to have ITOM

Responsibilities includes but not limited to

- Integration Design: Defines goals and determines the need for integrations based on business outcomes.
- Implementation: Uses various technologies (REST, SOAP, JDBC, etc.) to connect ServiceNow with external systems.




- Maintenance: Ensures integrations are maintained and updated as needed to support ongoing business processes
- Perform the day-to-day development or operational works and guide the team on development phase in case of any issues
- Need to give updates to Client manager for the ongoing and upcoming works or any roadblocks in status call
- Need to discuss with multiple stakeholders on infra process improvement by levering the ServiceNow functions and recommend new functionality scope with the ServiceNow.
- Point of contact for all infra domain leads and for their concerns.
- Perform the instance sanity checks regularly to ensure existing integration or functions were up and running fine.
- perform the clone or upgrade or patches of the instance and its maintenance
- Need to present ot the client manager on QAP and PPT presentation on past works happened and upcoming roadmap for the team
- Perform the regular checks on the ITOM licenses within threshold

Best regards, Meghana M [email protected]

#ServiceNow #ITOM #ITOMVisibility #ServiceNowDeveloper #ServiceNowJobs #ITOperations #Discovery #ServiceMapping #MIDServer #JavaScript #RESTAPI #SOAP #Integration #CMDB #CSDM #ITSM #FlowDesigner

📌 ServiceNow ITOM Visibility Developer (Bangalore Metropolitan Area)
🏢 Tesslogs IT Solutions
📍 Bangalore Metropolitan Area