ServiceNow Lead – FSM

Location: Noida Full Time

Role Overview

We are looking for a hands-on ServiceNow Lead with deep expertise in Field Service Management (FSM), EAM and proven experience delivering multiple implementations. The candidate will lead technical design, development, configuration, and deployment activities while providing guidance to the development team.

Key Requirements

8+ years of ServiceNow experience with strong hands-on development expertise.

Minimum 2–3 end-to-end ServiceNow FSM implementations.

Expertise in: Work Order Management

Scheduling & Dispatching

Dispatcher Workspace

Agent Mobile Application

Asset & Inventory Management

Flow Designer and Integrations

Ability to lead technical workshops and solution discussions with customers.





Robust development skills including Business Rules, Script Includes, Client Scripts, and IntegrationHub.

Experience in code reviews, technical documentation, and best practices implementation.

Mandatory Certification

ServiceNow Certified Implementation Specialist (CIS-FSM)

Preferred Certifications

ServiceNow CSA

ServiceNow CAD

ITIL v4 Foundation

Both roles require strong communication skills, customer-facing experience, and the ability to drive successful ServiceNow FSM and EAM implementation and transformation programs.

📌 ServiceNow Lead(Local to Noida)(8+ years of exp)
🏢 Tachyon Technologies
📍 Noida