Dear Candidate, Greetings from TATA Consultancy Services!! Thank you for expressing your interest in exploring a career possibility with the TCS Family.

Hiring

For

- ServiceNow ITAM (SAM/HAM) Location: Hyderabad Experience: 5 to 13yrs a { text-decoration: none;

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} Key Responsibilities - Implement and configure ServiceNow SAM Pro and HAM Pro modules.

- Manage software license compliance, normalization, reconciliation, and optimization.
- Configure software models, license metrics, publishers, and entitlements.
- Implement hardware asset lifecycle processes including procurement, deployment, transfer, refresh, and disposal.
- Integrate ServiceNow ITAM with discovery tools, SCCM, Intune, JAMF, Flexera, Snow, and other asset sources.
- Configure and maintain CMDB, asset repositories, and related workflows.
- Develop and customize ServiceNow applications using:
- Business Rules
- Script Includes
- Client Scripts
- UI Policies
- Flow Designer
- IntegrationHub
- Build reports, dashboards, and KPIs for asset governance.
- Collaborate with IT,



Procurement, Finance, Security, and Audit teams.
- Support software audits and compliance reviews.
- Perform data analysis, cleansing, and reconciliation activities.
- Participate in platform upgrades, enhancements, and best practice implementations.

Required Skills ServiceNow - Robust experience in:

- ITAM (SAM Pro & HAM Pro)
- CMDB
- Discovery
- Service Catalog
- Incident & Change Management
- Flow Designer
- Integration Hub Software Asset Management (SAM) - Software normalization and reconciliation.
- License management and compliance.
- Publisher packs configuration.
- SaaS License Management.
- Microsoft, Oracle, Adobe, IBM licensing knowledge.

Hardware Asset

Management (HAM) - Asset lifecycle management.

- Stockroom and inventory management.
- Asset contracts and procurement processes.
- Asset tracking and disposal workflows.

Technical

Skills - JavaScript

- REST/SOAP APIs
- ServiceNow Scripting
- Integration development
- SQL knowledge (preferred)

📌 Servicenow Itam (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad