About the job

Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business outcomes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation.

As part of the multibillion-dollar CKA Birla Group, Birlasoft, boasting a team of 12,500+ professionals, is committed to carrying forward the Group's illustrious 162-year legacy. At our core, we prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, ensuring our commitment to building not just businesses but inclusive and sustainable communities.

Join us in shaping a future where technology aligns seamlessly with purpose.

– Senior ServiceNow Developer

Role Summary

We are looking for a highly experienced Senior ServiceNow Developer who can lead technical design, development, integrations, platform governance, and solution architecture across multiple ServiceNow modules.

Experience-6-10 Years of overall IT experience with 5+ Years of ServiceNow Development experience.

Location-Noida

Mandatory Certifications

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Application Developer (CAD)

ServiceNow Certified Implementation Specialist – Discovery & Service Mapping (CIS-DF)

At least one additional CIS Certification (ITSM, HRSD, ITOM, SecOps, GRC/IRM preferred)

Mandatory Skills & Experience

Platform Expertise

Deep understanding of ServiceNow architecture and best practices.

Proven experience in designing scalable enterprise solutions.

Expertise in

Flow Designer

Integration Hub

Scoped Applications

Scripted APIs

Service Portal / Employee Center

Platform Security

ACL Design

Performance Optimization

ServiceNow Modules

ITOM

Discovery

Service Mapping

Event Management

CMDB Governance

MID Server Architecture

GRC / IRM

Risk Management

Compliance Management

Policy Management

Audit Management

SecOps

Vulnerability Response





Security Incident Response Integration Expertise

Technical Leadership

Lead technical solution design workshops.

Perform code reviews and enforce development standards.

Mentor junior developers.

Estimate effort and participate in solution architecture discussions.

Drive platform governance and best practices.

Responsibilities

Design and implement enterprise-level ServiceNow solutions.

Lead complex integrations and automation initiatives.

Provide technical leadership across multiple ServiceNow workstreams.

Collaborate with business stakeholders and solution architects.

Support platform strategy, upgrades, data migrations, and instance management.

Ensure solution scalability, security, and maintainability.

Preferred Skills

ServiceNow ATF (Automated Test Framework)

DevOps / CI-CD implementation

Domain Separation experience

Multi-instance architecture

Service Mapping & CMDB Governance

Event Management and AIOps exposure

ServiceNow AI/GenAI capabilities

Key Competencies

Strong Communication Skills

Stakeholder Management

Problem Solving and Troubleshooting

Technical Leadership

Solution Design and Architecture

Team Mentoring and Collaboration

Preferred Soft Skills – Senior ServiceNow Developer

Excellent stakeholder management and communication skills.

Strong leadership and mentoring capabilities for guiding junior developers.

Ability to lead technical workshops and solution design discussions.

Strong consulting mindset with the ability to influence technical and business decisions.

Excellent analytical thinking and complex problem-solving skills.

Ability to balance business requirements with technical best practices.

Strong decision-making and conflict resolution skills.

Proven ability to work independently while managing multiple projects and priorities.

Robust presentation and documentation skills.

Strategic thinking with a focus on scalability, governance, and long-term platform health.

Client-facing experience with the ability to build trusted relationships.

Continuous learning mindset with enthusiasm for adopting new ServiceNow technologies and platform capabilities.

📌 ServiceNow developer-HRSD (Noida)
🏢 Birlasoft
📍 Noida