Ro ServiceNow Administrator, Pune EQUIPE CONTAINER SERVICES INDIA PRIVATE LIMITED is a subsidiary of WillScot. At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and perks, we provide opportunities for development and upward mobility, while investing in the communities we serve.

We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico. Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent.

We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us Summary / Objective The ServiceNow Administrator is responsible for the day-to-day administration, maintenance, and continual improvement of the ServiceNow platform.

This role configures core applications, designs automated workflows, and ensures alignment with ITIL best practices and organizational goals.





Platform

Configuration & Development • Configure and customize ServiceNow modules such as ITSM, CSM, ITOM, CMDB, and SPM.

- Manage Service Catalog including service offerings, workflows, and SLAs. Administration & System Health • Manage users, groups, roles, and ACLs ensuring least privileged access.
- Monitor platform performance, logs, and scheduled jobs using dashboards and analytics.
- Execute platform upgrades, patches, and cloning; validate using ATF.
- Audit licensing and entitlements for compliance. Integrations & Data Management • Import/export data using import sets and transform maps.
- Support integrations with systems like SuccessFactors and M365 using APIs and MID servers.

Qualifications • Bachelor’s degree in IT or related field preferred.
- 4+ years of ServiceNow administration experience.

Technical

Skills • Proficiency in JavaScript, HTML, CSS, and XML.

Process

Knowledge • Strong understanding of ITIL and ITSM processes (Incident, Problem, Change, Request).

Preferred

Certifications • ServiceNow Certified System Administrator (CSA)

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