Service Segment Manager This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work We help companies connect protect analyze and act on their data and applications wherever they live from edge to cloud so they can turn insights into outcomes at the speed required to thrive in today s complex world Our culture thrives on finding recent and better ways to accelerate what s next We know varied backgrounds are valued and succeed here We have the flexibility to manage our work and personal needs We make bold moves together and are a force for good If you are looking to stretch and grow your career our culture will embrace you Open up opportunities with HPE HPE Operations is our innovative IT services organization It provides the expertise to advise integrate and accelerate our customers outcomes from their digital transformation Our teams collaborate to transform insight into innovation In today s fast paced hybrid IT world being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities Deploy the right technology to respond quickly to market possibilities Join us and redefine what s next for you What You ll Do Own the overall business success of a large and diverse set of service products solutions Define strategic direction and plans for the service business monitor performance and implement corrective actions cost reductions and incremental growth initiatives Manage and track product service business metrics attach penetration revenue TCE deliver recovery or action plans for exceptions Build and foster strong partnerships with Product Business Groups Alliance partners Services teams Regional Business Development Managers Sales Solution Partners and Delivery functions Lead key initiatives that reshape portfolio selling motions competitive advantages and business models Provide leadership coaching and barrier removal to enable direct reports to achieve objectives Create a high-performance growth-oriented diverse and rewarding work environment Mentor individual contributors and Manager I level leaders contribute to talent development programs rotational re-skilling etc What You Need to Bring Experience 12 years demonstrating mastery in Service Business Management Education First-level and advanced university degree MBA or equivalent preferred Leadership Proven management background leading senior individual contributors and managers Market Knowledge Excellent understanding of competitive market dynamics business models strategies and processes Skills Expertise Organizational design and planning Financial expertise and strategic planning methods Problem-solving and productivity management Strong communication negotiation and influencing skills across cross-functional teams Executive Presence Ability to influence at cross-functional and executive levels Thought Leadership Recognized authority in service business management proven ability to drive change across functions People Management Strong leadership and mentoring skills track record of building diverse high-performing teams Additional Skills Accountability Accountability Action Planning Active Learning Active Listening Bias Business Growth Business Planning Coaching Commercial Acumen Creativity Critical Thinking Cross-Functional Teamwork Customer Experience Strategy Data Analysis Management Data Collection Management Inactive Data Controls Design Thinking Empathy Follow-Through Growth Mindset Intellectual Curiosity Inactive Long Term Planning Managing Ambiguity Personal Initiative 7 more What We Can Offer You Health Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical financial and emotional wellbeing Personal Professional Development We also invest in your career because the better you are the better we all are We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness We know varied backgrounds are valued and succeed here We have the flexibility to manage our work and personal needs We make bold moves together and are a force for good Let s Stay Connected Follow on Instagram to see the latest on people culture and tech at HPE india operations Job Services Job Level Manager 2 HPE is an Equal Employment Opportunity Veterans Disabled LGBT employer We do not discriminate on the basis of race gender or any other protected category and all decisions we make are made on the basis of qualifications merit and business need Our goal is to be one global team that is representative of our customers in an inclusive environment where we can continue to innovate and grow together Please click here Hewlett Packard Enterprise is EEO Protected Veteran Individual with Disabilities HPE will comply with all applicable laws related to employer use of arrest and conviction records including laws requiring employers to consider for employment qualified applicants with criminal histories No Fees Notice Recruitment Fraud Disclaimer It has come to HPE s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates These scammers often seek to obtain personal information or money from candidates Please note that Hewlett Packard Enterprise HPE its direct and indirect subsidiaries and affiliated companies and its authorized recruitment agencies vendors will never charge any candidate a registration fee hiring fee or any other fee in connection with its recruitment and hiring process The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification Any candidate individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk and HPE disclaims liability for any damages or claims that may result from any such communication