02 Aug
|
Virtusa
|
Bengaluru
Roles and Responsibilities :
- Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements.
- Develop and maintain CMDB (Configuration Management Database) for accurate tracking of IT assets.
- Collaborate with stakeholders to identify process improvements and optimize ITAM (IT Asset Management) processes using ServiceNow Discovery module.
- Provide technical guidance on best practices for ITOM implementation, configuration management, and asset tracking.
Job Requirements :
- 4-15 years of experience in IT Services & Consulting industry with expertise in ServiceNow ITSM platform.
- Solid understanding of CMDB concepts and ability to design scalable configurations for large-scale enterprises.
- Proficiency in implementing ITAM processes using ServiceNow Discovery module; knowledge of other ServiceNow modules such as Incident Management, Problem Management, Change Management etc. is an added advantage.
📌 Service now lead / Architect (Bengaluru)
🏢 Virtusa
📍 Bengaluru