ServiceNow Junior Administrator About The Role We need a ServiceNow Junior Administrator to support daily platform operations. This role suits someone with basic ServiceNow knowledge who enjoys troubleshooting and wants to grow into a more technical position. You'll work with senior admins and developers to keep the platform stable and organized.

Key Responsibilities - Manage routine admin tasks: user accounts, roles, groups, and access.

- Configure basic forms, fields, lists, and straightforward UI updates in ITSM or HAM/SAM.
- Help maintain data quality and clean up outdated records.
- Investigate user issues and escalate when needed.
- Support small enhancements like catalog updates, notifications, and simple workflows.
- Assist with upgrades, testing, and general maintenance.
- Keep documentation updated.
- Follow platform standards and best practices.





Skills & Qualifications - 2–4 years of ServiceNow operations or admin experience.

- Bachelor's degree in IT or related field (or equivalent experience).
- Basic understanding of ITSM and CMDB.
- Knowledge of tables, forms, roles, and access controls.
- Willingness to learn and ask questions.
- Strong attention to detail and process discipline.
- Good communication skills with technical and non‑technical users.
- Helpful: experience in IT support or system administration. Nice to Have - Experience with catalog items, notifications, or UI policies.
- Basic JavaScript or interest in scripting.
- Familiarity with Flow Designer.
- ServiceNow CSA certification or plans to pursue it.
- Understanding of ITIL basics.

📌 Service Now Admin (Pune)
🏢 Johnson controls india
📍 Pune