Role Summary

Were looking for a Service Engineer whos ready to bring their expertise in radiology equipment and CADCAM to a dynamic, fast-paced environment. If you’re passionate about solving technical challenges and providing top-notch customer support, you’ll fit right in at UDL. You’ll be responsible for handling all technical queries related to radiology equipment, providing in office support, and ensuring customers receive the highest level of service.

Responsibilities

- Provide technical support for customers regarding radiology equipment, including CBCT, OPG, X-ray and RVG.
- Install, maintain, and repair radiology equipment, ensuring it operates smoothly.
- Troubleshoot and resolve technical issues promptly, maintaining high-quality support at all times.
- Interact with customers professionally,



keeping them updated on the status of installation and repairs.
- Test and measure equipment to ensure proper functionality and high-quality service.
- Manage and oversee the AMC (Annual Maintenance Contract) process, ensuring timely renewals and providing excellent customer service.
- Attend to preventive maintenance and breakdown calls, ensuring all issues are addressed effectively.
- Manage your time well, ensuring all tasks are completed efficiently and to the highest standards.
- Collaborate with the team to develop problem-solving strategies and provide reliable solutions.

📌 Service Engineer (Patna)
🏢 Unicorn DenMart
📍 Patna