Organization Overview:

CenturyIQ Solutions India Private Limited, based in Mumbai, is the dedicated captive unit of Century Financial, UAE. The organization delivers high-impact knowledge process services across trading systems, financial infrastructure, and capital markets technology, supporting outsourced technology and operations functions for Century Financial.

Role Overview:

We are looking for an experienced Senior System Administrator to manage, maintain, and optimize our organization's IT infrastructure. The ideal candidate will have strong hands-on expertise in Microsoft O365, Server & Storage administration, On-Premises and Cloud services, IT Asset Management, and Telephony systems. This role requires a proactive qualified who can independently handle end-to-end IT operations while ensuring high availability, security, and performance of all IT systems.

Key Responsibilities:

- Manage and maintain IT infrastructure including servers, networks, storage, and endpoint devices.
- Ensure system availability, performance, security, and proactive issue resolution.
- Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, Entra ID, and Intune.
- Manage user accounts, licenses, access controls, MFA, Conditional Access, and DLP policies.
- Support Azure/AWS cloud services, provisioning, monitoring, backup, and optimization.
- Install, configure, and maintain Windows/Linux servers and virtualization platforms (VMware/Hyper-V).
- Manage storage systems, backups, disaster recovery, and capacity planning.
- Administer Active Directory, DNS, DHCP, Group Policy, and hybrid cloud connectivity.
- Maintain IT asset inventory, software licensing, procurement, and lifecycle management.
- Support VoIP/PBX systems including 3CX, CloudTalk, Cisco, Grandstream,



and Yealink.
- Manage telephony configurations, SIP trunks, call routing, IVR, and troubleshooting.
- Manage IT vendors, contracts, SLAs, renewals, and service coordination.
- Implement security controls, endpoint protection, patch management, and compliance practices.
- Provide Level 2/3 technical support and maintain IT documentation.

Requirements:

- 6+ years of experience in IT infrastructure administration or a similar role.
- Strong hands-on experience with Microsoft 365 administration (Exchange Online, SharePoint, Teams, Azure AD/Entra ID, Intune).
- Solid knowledge of Windows Server administration (Active Directory, DNS, DHCP, Group Policy).
- Experience with storage systems (SAN/NAS) and backup/disaster recovery solutions.
- Proficiency in virtualization technologies (VMware, Hyper-V).
- Experience managing hybrid cloud environments (Azure/AWS) and cloud-to-on-prem integrations.
- Working knowledge of IT asset management tools and processes.
- Hands-on experience administering telephony/VoIP/PBX systems such as 3CX, CloudTalk, Cisco, Grandstream, and Yealink PBX.
- Strong understanding of network fundamentals (LAN/WAN, firewalls, VPN, switching/routing).
- Familiarity with IT security best practices and compliance frameworks.
- Proven experience in vendor management — contract negotiation, SLA tracking, and coordination with IT service/telecom providers.
- Excellent problem-solving, analytical, and communication skills.
- Ability to manage multiple priorities and work independently under pressure.

Preferred Certifications (Nice to Have)

- Microsoft Certified: Modern Desktop Administrator / M365 Certified
- Microsoft Certified: Azure Administrator Associate
- VMware Certified Professional (VCP)
- CompTIA Server+ / Network+ / Security+
- ITIL Foundation

📌 Senior System Administrator (Mumbai)
🏢 CenturyIQ
📍 Mumbai