The role is responsible to drive results in the business and client contact center transitions. The skilled will lead and manage the operations for cloud contact center platforms, CCaaS outreach/Auto Dialer capabilities,
Campaign and lead list management. Conversational AI IVR, Chat, Call recording and platform operations. Experts in hands-on operational deployment practices and managing the services having deep knowledge in areas of contact center,
network and cloud infra
📌 Senior Specialist - Cloud CC Delivery Lead (Noida)
🏢 EXL
📍 Noida
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