Company Description Organizations everywhere struggle under the crushing costs and complexities of solutions that promise to simplify their lives To create a better experience for their customers and employees To help them grow Software is a choice that can make or break a business Create better or worse experiences Propel or throttle growth Business software has become a blocker instead of ways to get work done There s another option Freshworks With a fresh vision for how the world works At Freshworks we build uncomplicated service software that delivers exceptional customer and employee experiences Our enterprise-grade solutions are powerful yet easy to use and quick to deliver results Our people-first approach to AI eliminates friction making employees more effective and organizations more productive Over 72 000 companies including Bridgestone New Balance Nucor S P Global and Sony Music trust Freshworks customer experience CX and employee experience EX software to fuel customer loyalty and service efficiency And over 4 500 Freshworks employees make this possible all around the world Fresh vision Real impact Come build it with us Overview At Freshworks quality isn t a checkpoint it s part of our engineering DNA As a Senior Software Engineer in Test you ll be the technical owner of automation strategy and test architecture for products used by thousands every day You ll work at the intersection of code tooling performance and product confidence ensuring we ship quick without breaking things If you think like a developer test like a user and automate like an architect this role is built for you Responsibilities Own and evolve the entire testing lifecycle strategy tools coverage and automation ROI Build scalable automation frameworks for UI API and microservices Implement quality gates across SDLC and drive shift-left testing practices Implement performance non-functional and cross-browser testing initiatives Partner with Dev and DevOps teams to integrate automation into CI CD pipelines Drive continuous improvement in test coverage stability and developer confidence Review test code and guide debugging and root cause analysis Qualifications Requirements 4-6 years of experience in QA automation and engineering Problem-Solving DSA Good programming skills Java Ruby Python node js JavaScript with the ability to solve entry-level algorithmic problems with optimized time space complexity using the right data structures demonstrating strong analytical thinking and applying OOP for extensible automation code Test Automation Expertise in Selenium automation Webdrivers Xpath CSS Selectors proficient in UI API automation and experienced in Automation Framework Development Testing Methodologies Deep understanding of STLC Test Management Test Strategy Test Coverage and various Test Frameworks including release processes Proven experience developing reusable test frameworks from scratch Manual Testing Competence in performing comprehensive manual tests Communication Clearly articulates thought processes and problem-solving approaches Solid communicator with a bias for documentation collaboration and high standards Ownership Collaboration Demonstrates ownership and effective teamwork Hands-on with tools like Selenium Postman JMeter Loadrunner Gatling or similar for UI API performance testing Experience in CI CD pipelines test strategy planning and automation architecture with knowledge of any tools in the CI CD space Jenkins Travis Teamcity Strong debugging and defect analysis skills in distributed systems Degree in Computer Science Engineering or a related technical field Additional Information At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business Fresh vision Real impact Come build it with us

📌 Senior Software Engineer - Test (Chennai)
🏢 FreshWorks
📍 Chennai