Server Administrator – Senior Engineer

Job Title:

Server Administrator - Senior Engineer

Location:

Cyber Park, Electronic City Phase 1, Bangalore

Experience:

Minimum 8 - 10 years in Server Administration and Remote Infrastructure Management, including at least 2 years leading or mentoring a technical team

Role Summary

We are seeking an experienced Server Administrator to own our Windows server workplace, virtualization estate, and disaster recovery posture, while leading a team of Server Administrators. This role combines hands-on technical ownership of complex incidents, problem management, and upgrade/migration programs with day-to-day leadership of the server support team, ensuring SLA compliance, process discipline, and team development.

Key Responsibilities

Server Administration & Technical Leadership

- Own and administer Windows Server environments (2008, 2012, 2016, 2019) across the estate.
- Should have hands-on VMware troubleshooting and configure HA, DRS, V-Motion, and Affinity Rules.
- Own high complexity change requests (critical/emergency), coordinating directly with clients and stakeholders.
- Act as SME for SRM, Clusters, Datastores, and Disaster Recovery solutions.
- Chair incident review bridges, drive detailed root cause analyses, and ensure corrective actions are implemented.
- Own migration and upgrade projects end-to-end, ensuring accurate documentation and change compliance.
- Champion scripting and automation initiatives to reduce repetitive manual effort across the team.
- Own SLA compliance and reporting for the server administration function.




- Administer MECM (Microsoft Endpoint Configuration Manager) for patching, packaging, and software deployment across the server estate.
- Configure and manage VGPU allocation within the virtualization environment to support GPU-accelerated workloads.

Security, Vulnerability Management & SOC Coordination

- Own the vulnerability management lifecycle for servers, including scanning, risk assessment, remediation tracking, and patch compliance.
- Monitor SOC alerts and dashboards and lead analysis and triage of security events relevant to the server environment.
- Partner with the cybersecurity team to enforce hardening standards, access controls, and compliance requirements.
- Coordinate remediation timelines with server owners and stakeholders for identified vulnerabilities and security findings.

Team & Process Leadership

- Lead, mentor, and develop a team of Server Administrators, including workload allocation and performance reviews.
- Plan and manage the on-call rotation and weekend change schedule for the team.
- Represent the server team in incident, change, and problem management meetings.
- Drive ITIL process adoption and continuous improvement across the team.




- Serve as the primary escalation point for stakeholders and clients on server-related issues.

Required Skills & Experience

- Strong troubleshooting skills on VMware, HA/DRS, V-Motion, Affinity Rules.
- Deep understanding of SRM, Clusters, Datastores, DR solutions.
- Proven experience handling high-impact incidents, root cause analysis, and large-scale migrations/upgrades.
- Experience leading, mentoring, or supervising a technical team.
- Working knowledge of scripting and automation (e.g. PowerShell).
- Solid grounding in the ITIL framework.
- Hands-on experience with MECM for patch and software deployment management.
- Practical experience with vulnerability management tools and remediation processes.
- Exposure to SOC monitoring, alert triage, and security incident analysis.
- Sound understanding of cybersecurity principles and server hardening practices.
- Familiarity with VGPU configuration and management in virtualized environments.

Preferred Skills

- VMware VCP or Microsoft Hyper-V certification.
- ITIL certification.
- Prior formal people-management or team-lead training.

Other Requirements

- Flexible to work in 24x7 rotational shifts, on-call, and weekend schedules.

Why Join Us?

- Lead a team managing critical backend infrastructure in a dynamic environment.
- Exposure to diverse, high-impact projects and technical decision-making.
- A collaborative team culture focused on continuous learning and growth into broader infrastructure leadership.

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