Deliver an exceptional customer experience by understanding customer needs and recommending suitable eyewear products.
- Achieve individual and store sales targets consistently.
- Assist customers in selecting frames, lenses, sunglasses, and accessories.
- Explain product features, pricing, promotions, and after-sales services.
- Build strong customer relationships to encourage repeat business.
- Ensure accurate billing, cash handling, and POS transactions.
- Maintain visual merchandising standards and store presentation.
- Support inventory management, stock replenishment, and stock audits.
- Handle customer queries and resolve complaints professionally.
- Assist the Store Manager in achieving operational and business goals.
- Mentor junior sales associates and contribute to a positive team workplace.
- Ensure compliance with company policies, SOPs, and retail processes.