About the Role

We are looking for an experienced Senior Manager – Client Servicing & Conceptualization who can transform client briefs into compelling experiential concepts and winning pitch presentations.

The ideal candidate should be a strategic thinker with a strong creative mindset, capable of understanding client objectives, developing innovative ideas, preparing high-impact presentation decks, and confidently presenting concepts to senior client stakeholders. Key Responsibilities

Client Understanding & Strategy

Meet clients to understand business objectives, communication goals, and event requirements.

Interpret client briefs and convert them into strategic creative directions.

Conduct brainstorming sessions and lead ideation for pitches and proposals.

Build long-term relationships by becoming a trusted strategic partner for clients.

Concept

Development

Develop original concepts and experience strategies for:

Corporate Events

Brand Activations

Government Projects

Exhibitions

Conferences & Summits

Festivals

Tourism Experiences

Product Launches

Experiential Marketing Campaigns Presentation Development

Develop compelling pitch presentations with a clear storyline and persuasive narrative.

Create mood boards, inspiration references, colour palettes, experience maps, and visual directions.

Pitch

Leadership

Present concepts and proposals to clients with confidence and clarity.

Lead client discussions, respond to feedback, and refine concepts accordingly.

Work alongside the business development team during pitches and competitive presentations.

Represent the creative vision while balancing feasibility, budget, and client objectives. Cross-functional Collaboration

Work closely with 3D designers, graphic designers, production teams, content writers, and project managers.

Guide creative teams to ensure concepts are translated accurately into visuals and execution plans.

Review creative outputs to maintain consistency with the approved concept.

Required

Skills





Creative & Strategic Thinking

Exceptional conceptual thinking and ideation skills.

Ability to convert abstract client briefs into compelling experiential concepts.

Strong understanding of storytelling and experience design.

Excellent visualization and creative problem-solving abilities. Presentation & Communication

Expert-level PowerPoint skills.

Strong command over presentation structuring and visual storytelling.

Excellent verbal communication and presentation skills.

Ability to confidently present to CXOs, marketing leaders, and government officials.

Design

Understanding

Solid aesthetic sense with knowledge of typography, colour, composition, and layout.

Good understanding of spatial planning, event layouts, exhibitions, and experience flow. AI & Creative Tools

Hands-on experience with:

ChatGPT

Midjourney

Claude

Canva AI

Other Generative AI platforms

Ability to leverage AI for concept generation, mood boards, visual references, content development, and presentation enhancement.

Preferred

Qualifications

Bachelor's degree in Design, Architecture, Interior Design, Event Management, Visual Communication, Fine Arts, or a related discipline.

7–8 years of experience in:

Event & Experiential Agencies

Brand Activation Agencies

Exhibition Design Companies

Creative & Marketing Agencies

Experience Design Studios What We're Looking For

We're looking for someone who:

Can independently handle client briefs from concept to presentation.

Thinks strategically while maintaining a strong creative perspective.

Creates ideas that are innovative, practical, and pitch-worthy.

Excels at building presentations that win business.

Is confident presenting ideas to clients and defending creative decisions.

Has a robust eye for aesthetics, storytelling, and experiential design.

Understands budgets and production feasibility while developing concepts.

Collaborates effectively with multidisciplinary creative teams.

Is passionate about innovation and continuously explores emerging technologies, AI, and global experiential trends.

📌 Senior Manager – Client Servicing & Conceptualization (New Delhi)
🏢 C S Direkt Events and Exhibitions
📍 New Delhi