Job Title Senior Executive - Soft Services Summary The Senior Executive - Soft Services will oversee and manage the delivery of non-technical people-centric services within the organization ensuring a high standard of quality efficiency and customer satisfaction This role involves coordinating cleaning security hospitality and other support services to maintain a safe comfortable and professional workplace environment About the role Manage day-to-day operations of soft services including housekeeping security catering waste management pest control landscaping and front office reception Liaise with vendors and service providers to ensure timely and quality delivery of services handle vendor contracts negotiate terms and manage service level agreements SLAs Coordinate with internal departments to address specific soft service requirements and resolve issues promptly Maintain records related to soft service activities expenditures and vendor performance support budget planning and monitor expenses related to soft services Lead train and supervise the soft services team to ensure effective execution of responsibilities About you Bachelor s degree or equivalent experience in Hospitality Facilities Management Business Administration or related field 5-6 years of experience in managing soft services within corporate hospitality or facilities management environments Robust vendor management and negotiation skills Good understanding of health safety and environmental regulations related to soft services Excellent communication interpersonal and leadership skills Why join Cushman Wakefield As one of the leading global real estate services firms transforming the way people work shop and live working at Cushman Wakefield means you will benefit from Being part of a growing global company Career development and a promote from within culture An organization committed to Diversity and Inclusion We re committed to providing work-life balance for our people in an inclusive rewarding environment We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions We focus on career progression and foster a promotion from within culture leveraging global opportunities to ensure we retain our top talent We encourage continuous learning and development opportunities to develop personal professional and technical capabilities and we reward with a comprehensive employee benefits program We have a vision of the future where people simply belong That s why we support and celebrate inclusive causes not just on days of recognition throughout the year but every day We embrace diversity across race colour religion gender national origin sexual orientation gender identity or persons with disabilities or protected veteran status We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it If you want to live it too join us INCO Cushman Wakefield