As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we dont just focus on who you are now, but who you can become.
We believe that it s your career and It s yours to build which means potential here is limitless and well provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.
The opportunity: Senior Consultant-National-Tech Consulting-CNS - TC - DIGITAL ENGINEERING - Bangalore
Salesforce AI Engineer / Salesforce AI Agentforce Developer - Bangalore.
Experience Required: 5+ Years We seek a highly skilled professional to design, develop, and scale intelligent agent-based solutions. The ideal candidate should have expertise in Datacloud with Agentforce, Prompt Template,Custom retrievers, Search indexes, vectorization, RAG, Agent Orchestrator, Agent Flows, Apex, Lightning Flows, and AI-driven automation frameworks.
Responsibilities
- Design and implement AI-driven agent workflows using Agent Orchestrator and Agent Flows.
- Build scalable solutions on the Salesforce platform leveraging Apex, Flows, and integrations.
- Translate business requirements into intelligent automation use cases across email, chat, and messaging channels.
- Integrate AI capabilities and automation frameworks within Salesforce ecosystems.
- Collaborate with architects, product owners,
and cross-functional teams to deliver end-to-end AI solutions.
- Drive AI governance, testing strategies, UAT readiness, and production stability.
- Troubleshoot and optimize the performance, reliability, and scalability of AI agents.
Required Skills
- Strong experience with Salesforce Development and the Salesforce Platform (Service Cloud/Data Cloud).
- Proficiency in Apex, Lightning Flows, and Process Automation.
- Experience with API integrations and external system connectivity.
- Hands-on experience with Agent Orchestrator and Agent Flows.
- Data Cloud, custom retrievers, familiarity with search index and vectorization.
- Robust understanding of AI-driven automation and conversational systems.
- Familiarity with LLMs, prompt engineering, and AI orchestration frameworks.
- Strong hands-on experience with Apex, SOQL, Lightning Web Components (LWC), and Salesforce configuration.
- Good understanding of REST/SOAP integrations, governor limits, asynchronous Apex, and CI/CD using SFDX/Git.
- Experience working with AI tools/frameworks.
Preferred Qualifications
- Experience with Agentforce ecosystem/tools.
- Knowledge of Data Cloud and Service Cloud.
- Understanding of AI testing frameworks and automation.
- Prior involvement in AI pilot initiatives is a plus.
Interested candidates can share their updated resume or connect directly for more details. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Senior Consultant - Tech Consulting - National (Bengaluru)
🏢 EY
📍 Bengaluru