Role Overview

We are looking for an experienced and client-focused Account Management professional to lead key client relationships and oversee the successful delivery of integrated experiential marketing campaigns. The role involves managing strategic accounts, understanding client business objectives, developing impactful marketing solutions, and ensuring seamless execution of projects across Events, Exhibitions, Activations and Brand Experiences.

The ideal candidate should possess strong account management, client servicing, strategic planning, presentation, team coordination, and project management skills while driving long-term client partnerships and account growth.

Key Responsibilities

- Manage and nurture key client accounts, serving as the primary point of contact for strategic discussions and project delivery.
- Build long-term client relationships through proactive engagement, trust, and consistent service excellence.
- Understand client objectives, marketing challenges, and business priorities to recommend effective experiential marketing solutions.
- Develop strategic campaign approaches, experiential concepts, and integrated marketing recommendations aligned with brand objectives.
- Prepare impactful pitch presentations, proposal decks, campaign narratives, and strategic presentations for existing clients.
- Identify opportunities for account growth through cross-selling, upselling, and expanding service offerings within existing client accounts.
- Drive client retention by delivering exceptional service, timely communication, and high-quality project execution.
- Lead end-to-end project management across Events, Exhibitions, Activations and Experiential Campaigns.
- Coordinate closely with Creative, Operations, Production, Procurement, and Vendor teams to ensure seamless execution.
- Manage project timelines, budgets, deliverables, approvals, and overall account profitability.




- Oversee on-ground execution, ensuring projects are delivered with operational excellence and adherence to client expectations.
- Monitor campaign performance, prepare post-event reports, and present actionable insights and recommendations to clients.
- Stay updated on industry trends, emerging technologies, and experiential marketing innovations to provide value-added recommendations.
- Mentor and guide junior account management team members while fostering collaboration across departments.

Preferred Candidate Profile

- Experience in Account Management or Client Servicing within Experiential Marketing, Event Management, BTL, Exhibitions, Retail Marketing, or Integrated Marketing agencies.
- Proven experience in managing key accounts and handling reputed national or multinational brands.
- Strong understanding of experiential marketing, brand activations, exhibitions, retail branding, and corporate events.
- Excellent client relationship management, communication, presentation, and stakeholder management skills.
- Experience in preparing strategic proposals, pitch decks, campaign presentations, and marketing recommendations.
- Strong project management, budgeting, planning, and execution capabilities.
- Demonstrated ability to manage multiple projects simultaneously while meeting deadlines.
- Robust coordination and vendor management skills with an eye for operational excellence.
- Leadership experience with the ability to mentor teams and manage cross-functional stakeholders.
- Willingness to travel across India for client meetings and project execution.

Key Competencies

- Client Relationship Management
- Strategic Account Management
- Client Retention & Account Growth
- Experiential Marketing Strategy
- Presentation & Proposal Development
- Project Planning & Execution
- Stakeholder Management
- Budget & Timeline Management
- Team Leadership
- Communication & Negotiation
- Problem Solving & Decision Making

📌 Senior Accounts Manager (Mumbai)
🏢 Affinique Marketing
📍 Mumbai