About the Team You will be a part of the AI team which is responsible for developing AI features at Helpshift The AI team has built product features like AI Agents Intent Detection AI-Powered Answers Agent Co-Pilot features etc by building our own ML models and leveraging Generative AI The team consists of Full Stack Developers ML Engineers and Data Scientists Description Work collaboratively with cross-functional teams to develop new features that enhance our product offerings and impact thousands of customer service representatives globally Write scalable maintainable and clean code to meet performance and architectural standards Ensure the technical feasibility of UI UX designs collaborating with designers to bring pixel-perfect designs to life Create reusable code and libraries to optimize development efficiency and ensure code consistency Optimize frontend and backend applications for maximum speed and scalability continuously monitoring and improving performance Identify bottlenecks bugs and performance issues and proactively address them to ensure a seamless user experience Maintain code quality organization and test coverage promoting best practices and code review Conduct and participate in code reviews to ensure high code quality and adherence to coding standards Provide guidance and mentorship to junior developers fostering their growth and development Stay up-to-date with emerging frontend and backend technologies and trends exploring their potential application to improve our products Requirements Must Have Bachelor s Degree in Computer Science or equivalent 4-6 years of medium large-scale server-side software development and some client-side JavaScript experience Thorough knowledge of CS fundamentals data structures and time complexity of algorithms Good understanding of up-to-date web tech stack including HTML5 CSS3 ES6 and ReactJS Knowledge of POSIX-compliant Operating Systems we develop on macOS and deploy on GNU Linux Understanding of RESTful APIs microservices architecture and cloud platforms Experience working with any one of MongoDB Redis Elasticsearch Kafka or PostgreSQL at scale Proficient in monitoring and maintaining backend systems Experience working with a distributed version control tool Git Handy with the shell and automation tools Experience writing Unit Functional and Regression tests Excellent verbal and written communication skills Strong work ethic and team spirit with a strong sense of ownership and collaboration Willingness to learn new technologies Nice to Have Knowledge of functional programming we use Clojure Knowledge of working with services for ML applications Experience with benchmarking systems for performance and failure detection Benefits Hybrid setup Worker s insurance Paid Time Offs Other employee benefits to be discussed by our Talent Acquisition team in India Helpshift embraces diversity We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex race color age sexual orientation gender identity religion national origin citizenship marital status veteran status or disability status Privacy Notice By providing your information in this application you understand that we will collect and process your information in accordance with our Applicant Privacy Notice For more information please see our Applicant Privacy Notice at

📌 Se Ii - Backend | Ai (Pune)
🏢 Keywords Studios
📍 Pune