We are looking for a motivated SAP ERP Customer Service (CS) Consultant to join our team. The ideal candidate should have a basic understanding of SAP CS processes, service order management, customer service operations, and SAP ERP modules. This role offers an prospect to work on implementation, support, and enhancement projects in a collaborative environment.
Key Responsibilities :
- Support SAP ERP Customer Service (CS) business processes and daily operations.
- Create and manage Service Orders, Service Notifications, and Customer Master Data.
- Assist in Equipment Master and Functional Location maintenance.
- Support warranty management and service contract processes.
- Coordinate with cross-functional teams integrating SAP CS with SD, PM, and MM modules.
- Participate in system testing,
UAT, and issue resolution.
- Prepare documentation, user guides, and process workflows.
- Provide end-user support and troubleshoot SAP CS-related issues.
- Ensure adherence to SAP best practices and business requirements.
Required Skills :
- SAP ERP Customer Service (CS)
- Service Orders &
- Service Notifications
- Equipment Master &
- Functional Locations
- Customer Master Data Management
- SAP SD, PM &
- MM Integration (Basic)
- SAP GUI / SAP Fiori
- Testing &
- User Support
- MS Excel
- Strong analytical, communication, and problem-solving skills
📌 SAP CS ConsultantE Implementation (India)
🏢 SYSMIND
📍 India
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