- Analyze website performance and provide suggestions and strategy for improvements

- Test New functionalities and features introduced on website, identify and report bugs:

- Perform Business Acceptance Validation (BAV) testing in QA environment and Live testing in Production setting

- Prepare test report with issue description and screenshots for User Acceptance Testing (UAT)

- Submit JIRA tickets for high severity issues and track progress made on the ticket

- Coordination with Dev/ IT teams to check if the issue is resolved

- Will have to work on JIRA

- Creating weekly reports, presentations and operation metrics on resource utilization, productivity etc.

Excellent communication skills

- Preferable to have experience in JIRA management

- Should be internet savvy and able to navigate websites easily

- Intermediate knowledge of MS Excel, PowerPoint, Omniture, SiteCatalyst

- Should be proficient in Reporting and Analysis

Good logical aptitude and ability to research on its own

📌 Senior Analyst (India)
🏢 eClerx
📍 India