Job Type: Full Time The CRM Executive is responsible for ensuring every prospective and existing client receives timely, professional, and personalized communication.
This role focuses on lead management, follow-ups, relationship building, client servicing, CRM hygiene, and supporting the sales process.
The objective is to improve conversion rates, client satisfaction, retention, and long-term relationships.
Roles And Responsibilities:-
- Lead Management
- Client Relationship
- CRM Management
- Follow-Up Management
- Customer Service
- Sales Support
- Reporting(Maintain accurate records)
Required Skills:-
- Excellent verbal communication
- Professional telephone etiquette
- Professional email writing
- Listening skills And Problem-solving mindset