Sales Executive (Telecalling)

Job Title: Sales Executive (Telecalling)

Experience Required: Fresher to 1 Year (Any Industry)

Education: Any Graduate

Languages: English, Tamil & Hindi (Mandatory)

Employment Type: Full time

Gender: Male or Female

Joining: Immediate Joiners Preferred

Job Overview

We are looking for an enthusiastic and result-oriented Sales Executive (Telecalling) to join our Business Development team. The ideal candidate will be responsible for generating business opportunities through outbound calls, handling inbound enquiries, qualifying leads, scheduling client meetings, and maintaining strong customer relationships.

This role requires excellent communication skills, confidence in interacting with prospective clients, and the ability to achieve sales targets while delivering a positive customer experience. Fresh graduates with strong communication skills and a passion for sales are encouraged to apply.

Key Responsibilities

Lead Generation & Telecalling

- Make outbound calls to prospective customers from provided databases and marketing campaigns.
- Generate qualified leads by identifying customer requirements and business opportunities.
- Handle inbound enquiries professionally and convert them into potential business opportunities.
- Explain company products and services effectively to prospective clients.
- Schedule meetings and appointments for the Business Development team.

Customer Relationship Management

- Build and maintain positive relationships with prospective and existing customers.
- Follow up regularly with leads to nurture and convert opportunities.
- Maintain professional communication throughout the sales cycle.




- Address customer queries and provide accurate product information.
- Ensure high levels of customer satisfaction through timely responses.

Sales Coordination

- Coordinate with the Business Development, Operations, and Customer Success teams for smooth lead handover.
- Update customer interactions and sales activities in the CRM system.
- Assist in preparing quotations, proposals, and follow-up communications.
- Support the sales team in achieving monthly and quarterly business targets.

Data Management & Reporting

- Maintain an updated database of prospects and customer information.
- Record daily call activities, follow-ups, and lead status.
- Prepare daily, weekly, and monthly sales reports.
- Track lead conversion ratios and sales performance metrics.

Market Research

- Identify potential customers through online research and other lead generation platforms.
- Stay updated on market trends, competitor activities, and customer requirements.
- Suggest new approaches to improve lead generation and customer engagement.

Target Achievement

- Meet daily calling targets and lead generation goals.
- Achieve monthly sales and conversion targets.
- Continuously improve product knowledge and communication skills.
- Contribute to overall business growth through proactive sales efforts.





Required Skills & Qualifications

- Any Graduate (Freshers are welcome to apply).
- 0-1 year of experience in Telecalling, Sales, Customer Support, Business Development, or any customer-facing role.
- Excellent verbal communication skills in Tamil, English, and Hindi.
- Strong persuasion, negotiation, and interpersonal skills.
- Confident in making outbound calls and handling customer conversations.
- Basic knowledge of Microsoft Office (Word, Excel, Outlook).
- Familiarity with CRM software will be an added advantage.
- Positive attitude with a willingness to learn and grow.
- Ability to work in a target-driven environment.

Key Performance Indicators (KPIs)

- Daily Outbound Call Target Achievement
- Qualified Leads Generated
- Meetings Scheduled
- Lead-to-Opportunity Conversion Rate
- Sales Target Achievement
- Customer Follow-up Effectiveness
- CRM Data Accuracy & Timely Updates
- Customer Satisfaction Score
- Response Time to Customer Enquiries
- Team Collaboration & Productivity

Reporting To Business Development Manager / Sales Manager

Location

Chennai

Company

Eventexpo Technology Solutions Pvt. Ltd. (ETS)

Preferred Candidate Profile

- Excellent communication and listening skills.
- Fluent in Tamil, English, and Hindi.
- Energetic, confident, and self-motivated.
- Strong customer service orientation with a positive attitude.
- Quick learner with a passion for sales and business development.
- Ability to build rapport with customers over phone calls.
- Fresh graduates looking to start a career in Sales and Business Development are encouraged to apply.

📌 Sales Executive (Chennai)
🏢 Eventexpo Technology Solutions
📍 Chennai