Job Description: Patient Coordinator

Position Title: Patient Coordinator
Department: Front Office / Patient Services
Reporting To: Operations Manager
Employment Type: Full-Time
Location: Malar Hospital, Hosur

Job Purpose:

To act as a liaison between patients and the hospital, ensuring smooth communication, efficient services, and overall patient satisfaction throughout their stay or visit.

Key Responsibilities:

- Greet and assist patients and their families in a courteous and professional manner
- Coordinate patient admissions, discharges, and transfers as per protocol
- Guide patients through procedures, billing, diagnostics, and consultation flow
- Act as a single point of contact for patients regarding treatment updates, scheduling, and follow-ups
- Coordinate between departments (doctor’s consultation, nursing, diagnostics, pharmacy, billing, etc.) for timely service
- Handle patient complaints, feedback, and grievances professionally and escalate when necessary
- Maintain accurate patient records, files, and necessary documentation




- Assist in explaining hospital policies, services, and costs to patients and caregivers
- Ensure VIP and international patient protocols are followed (if applicable)
- Maintain confidentiality of patient data and uphold hospital ethics at all times

Qualifications & Skills:

- Any graduate degree (Healthcare or Administration background preferred)
- Minimum 1-2 years of experience in hospital or healthcare service coordination
- Excellent communication (English, Tamil – preferred) and interpersonal skills
- Strong multitasking and problem-solving abilities
- Good computer knowledge (MS Office, Hospital ERP preferred)
- Patient-centric and empathetic approach

How to Apply

Send your resume to [email protected]

contact +91-XXXXXXXXXX,(phone hidden)

HR Manager

Hosur,

Job Types: Full time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 OPD COORDINTOR (India)
🏢 Malar Hospitals
📍 India