About INTICEDE

INTICEDE® is India’s leading Buying, Sourcing & Design organization specializing in the Intimate Apparel industry. As part of our next phase of growth, we are building one of India’s most innovative B2B Rewards & Loyalty Platformsconnecting Brands, Manufacturers, Distributors, Wholesalers, Retailers and Consumers across the Innerwear, Comfortwear, Sportswear and Fashion ecosystem. We are looking for a passionate professional who can lead this exciting journey from concept to execution.

Professionals from companies like Payback, Paytm, CRED, HDFC SmartBuy, ICICI Rewards, Tata Neu, InterMiles, MagicPin, DotPe, Capillary Technologies, Loyalty Juggernaut, Euronet, EasyRewardz, etc.

Position: Rewards Program Manager – Strategy & Innovation

? Location: Kalyan (Mumbai) – Onsite

? Package: ₹4,00,000 – ₹8,00,000 Per Annum

(Depending on experience and capabilities) About the Role

This is not a routine operations role.

You will be responsible for conceptualizing, designing, building, launching and continuously improving one of India’s most comprehensive B2B Rewards Programs. You will work directly with the Founder and leadership team to create a technology-driven loyalty ecosystem that delivers measurable value to brands, distributors, retailers and consumers. If you enjoy solving business problems, building products, researching customer behavior and driving innovation, this role is for you.

Key Responsibilities

Rewards Program Strategy

- Develop the overall rewards and loyalty program architecture.
- Design point earning and redemption models.
- Create customer engagement and retention strategies.
- Benchmark global rewards and loyalty programs.
- Recommend innovative loyalty concepts.

Product

Development

- Work with technology teams to build the rewards platform.
- Define product features and user journeys.




- Prepare product requirement documents (PRDs).
- Design dashboards and workflows.
- Prioritize product enhancements. Research & Innovation

Continuously study and benchmark

- Loyalty Programs
- Rewards Platforms
- FinTech Products
- Customer Engagement Models
- Retail Technology
- AI Applications
- Consumer Behavior
- Referral Programs
- Membership Models Business Analysis

Understand the needs of

- Brands
- Manufacturers
- Distributors
- Wholesalers
- Retailers
- Consumers Technology Coordination

Work closely with

- Software Developers
- UI/UX Designers
- Product Teams
- AI Teams
- Technology Vendors Marketing & Growth
- Plan product launch strategies.
- Develop user acquisition campaigns.
- Design referral programs.
- Create engagement initiatives.
- Increase user retention.

Partnership

Development

Develop partnerships with

- Brands
- Financial Institutions
- Retail Chains
- Gift Card Partners
- Payment Companies
- Travel Companies
- Lifestyle Partners
- Technology Partners Communication & Presentations

Prepare

- Business Presentations
- Investor Decks
- Product Demonstrations
- Marketing Material
- SOPs
- User Guides
- Training Modules Operations

Monitor

- Reward Issuance
- Redemptions
- Fraud Prevention
- Customer Experience
- Member Satisfaction
- Partner Performance AI & Automation

Leverage AI tools for

- Market Research
- Customer Analytics
- Product Planning
- Marketing Automation
- Predictive Analytics
- Customer Support




- Reporting Desired Skills

✔ Rewards Program Management

✔ Loyalty Program Strategy

✔ Product Management

✔ Business Strategy

✔ Customer Experience

✔ CRM

✔ Marketing

✔ Business Analysis

✔ Strong Research Skills

✔ Excellent Communication

✔ Presentation Skills

✔ Project Management

✔ AI & Technology Savvy

✔ Leadership

✔ Analytical Thinking

✔ Problem Solving Preferred Experience

Minimum 3 Years experience in:

- Rewards Programs
- Loyalty Programs
- Customer Engagement
- CRM
- Product Management
- FinTech
- Digital Commerce
- SaaS Platforms Experience with organizations such as:
- Loyalty Management Companies
- Reward Platform Providers
- FinTech Companies
- Banking Rewards
- Credit Card Rewards
- Retail Loyalty Platforms
- Customer Engagement Platforms will be preferred.

Educational

Qualification

Preferred

- Computer Engineering
- Information Technology
- MBA
- Product Management
- Business Management
- Marketing
- Engineering
- Data Analytics What You’ll Build

You won’t just manage a rewards program—you’ll help create one.

You’ll play a leadership role in building a platform that has the potential to transform how the fashion and retail industry rewards, engages, and grows its business network. Why Join INTICEDE?

- Lead the development of one of India’s most creative B2B rewards platforms.
- Work directly with the Founder on a high-impact strategic initiative.
- Build a product from the ground up and influence every stage of its evolution.
- Collaborate with leading brands, retailers, distributors, manufacturers, and technology partners.
- Enjoy a high degree of ownership, creativity, and autonomy.
- Fast-track your career through innovation, leadership, and business impact.

📌 Rewards Program Manager – Strategy & Innovation (Dombivli)
🏢 INTICEDE BSD Private
📍 Dombivli