Company Description Phoenix Solar Systems Pvt. Ltd., incorporated in 1997, is a leading Indian manufacturer of high-quality and reliable solar water heaters and a major importer of gas geysers. The company’s manufacturing facility in Satara is equipped with advanced infrastructure, strong R&D; capabilities, and in-house testing labs to deliver affordable, custom-designed water heating solutions.

Phoenix

Solar also operates as a comprehensive EPC solutions provider for solar photovoltaic projects, handling design, installation, commissioning, and long-term operation and maintenance. Backed by a loyal distributor network and effective supply chain, the company focuses on delivering clean, renewable energy at competitive prices while ensuring long-term performance.

Phoenix Solar

Systems is committed to continuous innovation in water heating technologies to better serve its customers across various capacity ranges.

Role Description The Retail Sales and Operations Manager is responsible for overseeing daily retail sales activities and overall store operations at Phoenix Solar Systems Pvt. Ltd. This full-time, on-site role, based in Satara, involves managing retail outlets, supervising sales teams, and ensuring that customers receive timely and accurate information about solar water heaters and related products.

The role includes monitoring inventory levels, coordinating with the supply chain and distributors, and implementing sales strategies to achieve revenue and growth targets. The manager will track and improve customer satisfaction, handle escalations, and ensure efficient after-sales service in alignment with company quality standards. Additional responsibilities include analyzing sales performance data, preparing periodic reports for leadership,



and supporting marketing initiatives to strengthen the brand’s presence in the local and regional markets.

Qualifications

Candidates should possess strong Operations Management skills, including experience in retail store management, inventory control, and process optimization.

Candidates should possess solid Analytical Skills to interpret sales data, forecast demand, and support decision-making with actionable insights.

Candidates should possess a focus on Customer Satisfaction and Customer Service, with a track record of managing customer relationships and resolving issues effectively.

Candidates should possess transparent and professional Communication skills for interacting with customers, team members, and cross-functional stakeholders.

Relevant experience in retail sales, preferably in durable goods, energy solutions, or similar industries, is highly beneficial.

Proven experience leading and motivating teams, with strong people management and coaching abilities.

A bachelor’s degree in Business, Marketing, Operations, or a related field is preferred, or equivalent practical experience.

Familiarity with solar energy products or technical aptitude to learn product specifications and explain them to customers is an advantage.

High Level

Requirements 1.⁠ ⁠Personality Positive Attitude Strong Leadership qualities Excellent Communication skills (Marathi/Hindi/Basic English)

Good Planner

Target Driven

Able to work under pressure Honest & Disciplined Good problem solving ability 2.⁠ ⁠Qualification

Minimum Graduate MBA (Marketing) will be preferred 3.⁠ ⁠Experience - 4-8 yrs in retail sales, consumer durables, solar, water purifiers or similar industries 4.⁠ ⁠Skills Required - Sales Management Team Management CRM Skills Data Analysis Customer Handling Salary - Rs 30k - 50k depends on candidate + sales Incentive + TA + DA + SIM

📌 Retail Sales and Operations Manager (Satara)
🏢 PHOENIX SOLAR SYSTEMS
📍 Satara