- Supervise, train, and motivate restaurant staff.
- Ensure exceptional customer service and resolve customer concerns promptly.
- Monitor food quality, cleanliness, and compliance with hygiene and safety standards.
- Prepare staff schedules and manage attendance.
- Oversee inventory, stock control, and vendor coordination.
- Monitor sales, expenses, and operational costs to maximize profitability
- Receive and resolve complaints concerning food, beverages and service and communicate resolutions. Effectively communicate with front and back of house and serve as a liaison between the dining room and kitchen staff
- Review seasonal buys with buying team
- Collaborates with peers to share best practices and develop strategic
- To attend Food & Beverage meetings,
highlight and give briefings on the operation
Qualifications:
- Holds a diploma/degree in Hospitality Management specializing in Food and Beverage Management