- Handle incoming inquiries from customers through phone, email, WhatsApp,
and other channels.
- Understand customer requirements and coordinate with technical teams for solution inputs.
- Prepare and share quotations, proposals, stock, and product information.
- Maintain and update lead data in CRM or sales tracking systems.
- Follow up with prospects to schedule meetings, demos, and discussions.
*Customer Relationship Management
- Build and maintain positive relationships with customers.
- Address customer queries promptly and professionally.
- Ensure high levels of customer satisfaction through effective coordination.
Required Skills
- Excellent verbal and written communication skills.
- Strong coordination and follow-up abilities.
- Valuable knowledge of MS Office (Excel, Word, PowerPoint). and Zoho
- Ability to manage multiple tasks and meet deadlines.
- Basic understanding of sales processes and customer handling and inventory management.
- Experience with CRM software like Zoho will be an added advantage.
- Knowledge of Digital marketing and Social media
Qualifications
- Bachelor’s degree in Business Administration, Commerce, Marketing, or a related field.
- 1–3 years of experience in Pre-Sales, Sales Coordination, Operations and Inside
Sales.
Pay: ₹18,000.00 - ₹22,000.00 per month
Work Location: In person
📌 Required Sales Coordinator for IT Company (Ahmedabad)
🏢 Aartvesh
📍 Ahmedabad
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