Job Summary

The Product Security team at Tide is responsible for embedding security across the full product surface, from secure design and threat modelling through to application-layer controls and vulnerability management.

Within Product

Security, the Remediation Operations function owns the day-to-day engine of Tides vulnerability management programme: turning a high volume of findings from across our tooling estate into clear, prioritised, actionable work for engineering and IT teams.

This role sits at the heart of that function. You will be the connective tissue between security tooling and the teams who fix things, making sure the right vulnerabilities reach the right people with the right context, and that they actually get resolved. This is a delivery-focused role for someone who measures success not by findings raised, but by risk reduced.

Responsibilities

- Triage and validate vulnerabilities surfaced by Tide's core security tooling, including Wiz, Semgrep, CrowdStrike Exposure Management and our External Attack Surface Management (EASM) platform, separating signal from noise and confirming which findings are real, exploitable and relevant to Tide.

- Support risk-based prioritisation, helping to rank findings by severity, exploitability, asset criticality and business context, so that limited engineering effort is always pointed at what matters most.

- Automate remediation workflows within Tides vulnerability management platform (Seemplicity), building and refining the routing, ticketing, deduplication and escalation logic that keeps findings moving without manual overhead.

- Verification and Validation of the Fix implemented through targeted re-scanning or manual checks,



ensuring risks are genuinely mitigated before tickets are formally closed.

- Act as a trusted partner to engineering and IT teams, explaining the importance and technical detail of specific findings, advising on practical fixes, and helping teams understand the reasoning behind each request rather than treating it as a box-ticking exercise.

- Build reports and dashboards that give clear visibility of vulnerability posture, remediation progress, SLA adherence and trends, tailored for both technical owners and senior stakeholders.

- Design and run nudging strategies to shift fix behaviours across engineering and IT, using data, well-timed prompts and the right incentives to drive down time-to-remediate and reduce recurring issues.

- Maintain the health of the remediation pipeline, monitoring ageing findings, chasing stalled items, identifying systemic blockers and feeding that insight back into the wider vulnerability management strategy.

- Contribute to continuous improvement of remediation operations, refining processes, SLAs, taxonomies and tooling configuration as Tide's environment and threat landscape evolve.

What We Are Looking For

- Hands-on experience in vulnerability management, or a similar analytical security role, ideally in a fast-moving, cloud-native environment.





- Familiarity with vulnerability and exposure tooling such as Wiz, Semgrep, CrowdStrike, EASM platforms, or comparable scanners, along with a solid understanding of how to interpret and validate their findings.

- A positive grasp of vulnerability scoring and prioritisation concepts, including CVSS, EPSS, CISA KEV exploitability and asset context, with the judgement to know when a severity rating needs a human sense-check.

- Facilitate the risk acceptance and exception management workflow, ensuring that deferred remediations are properly documented, justified, approved by stakeholders, and tracked for future review.

- Experience with, or a strong appetite to work with, workflow automation and orchestration, whether through a dedicated platform such as Seemplicity, light scripting, or integrations between security and ticketing tools.

- Confidence building reports and dashboards that turn messy data into clear narratives.

- Strong communication and stakeholder skills, comfortable explaining technical findings to engineers and translating remediation progress into metrics for senior leaders.

- A pragmatic, delivery-focused mindset: you care less about cataloguing problems and more about getting them fixed.

- Experience in fintech, regulated financial services, or a similarly high-assurance environment is strongly preferred.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Remediation Operations Manager - 3 (Bengaluru)
🏢 Tide Software
📍 Bengaluru