Company Description WNS Holdings Limited NYSE WNS is a leading Business Process Management BPM company We combine our deep industry knowledge with technology and analytics expertise to co-create innovative digital-led transformational solutions with clients across 10 industries We enable businesses in Travel Insurance Banking and Financial Services Manufacturing Retail and Consumer Packaged Goods Shipping and Logistics Healthcare and Utilities to re-imagine their digital future and transform their outcomes with operational excellence We deliver an entire spectrum of BPM services in finance and accounting procurement customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client We co-create and execute the future vision of 400 clients with the help of our 44 000 employees We are looking for results-driven Collections skilled with 2-4 years of experience in managing customer accounts reducing delinquency and improving cash flow Skilled in negotiating payment arrangements resolving disputes and maintaining positive customer relationships while meeting collection targets Adept at working with aging reports adhering to compliance standards and collaborating with internal teams to ensure timely recovery Candidate should be comfortable working in US Shift- 6 30 pm 7 30 pm- 3 30 am 4 30 am Should be open to relocate within transport boundary Key Responsibilities 1 Monitor and manage assigned customer accounts to ensure timely payment 2 Contact customers via phone email or other communication channels to follow up on overdue invoices 3 Investigate and resolve billing discrepancies short payments and disputes 4 Analyze aging reports and prioritize collection efforts based on risk and value 5 Maintain accurate records of collection activities and customer interactions in the system 6 Collaborate with Sales Finance and Customer Service teams to resolve issues impacting payment 7 Prepare and present collection status reports to management 8 Recommend accounts for escalation legal action or write-off when necessary 9 Ensure compliance with company policies and applicable regulations Skills Required 1 2-4 years of experience in collections accounts receivable or credit analysis 2 Strong analytical and problem-solving skills 3 Excellent communication and negotiation abilities 4 Proficiency in MS Excel and ERP systems SAP Oracle High radius etc 5 Ability to work independently and manage multiple priorities 6 ERP SAP Oracle Workday getpaid sidetrade high radius Qualifications B com Finance graduate Postgraduate

📌 Ref88148c Senior Associate - Collections I Us Shift (7:30 Pm- 4:30 Am/ 10:00-pm- 7:00 Am) I Pune
🏢 Wns Global Services
📍 Pune