Key Responsibilities:

- Greet and assist patients, visitors, and vendors in a courteous and skilled manner.

- Answer incoming calls, respond to inquiries, and direct calls to appropriate personnel.

- Register patients, collect and verify personal and professional details.

- Schedule, reschedule, and confirm appointments and medical examinations.

- Coordinate with doctors, nurses, and technicians to ensure timely service delivery.

- Maintain and update patient records and appointment logs in the clinic management system.

- Handle billing, payments, and issue receipts as required.

- Provide information about examination procedures, preparation requirements, and report collection.

- Ensure the waiting area and reception are clean, organized, and presentable at all times.

- Manage office supplies and support administrative tasks as needed.





- Maintain patient confidentiality in accordance with company policies or relevant privacy laws.

Skills:

- Excellent verbal and written communication skills.

- Proficiency in using computer systems and appointment scheduling software.

- Strong organizational and multitasking abilities.

- Polite, empathetic, and customer-oriented approach.

- Basic knowledge of medical terminology is a plus.

- Ability to always maintain confidentiality and professionalism.

Key Attributes:

- Friendly and approachable

- Highly reliable and punctual

- Attentive to detail

- Able to work under pressure

- Team player with a service-first attitude

📌 Receptionist Vacancy in Colaba, Mumbai
🏢 Dr Belanis Blue Shield Medical Clinic
📍 Mumbai