Job Summary The Receptionist / Security Executive Officer is responsible for managing front desk operations while ensuring the safety, security, and access control of the office premises. The role requires a professional, courteous, and vigilant individual who can effectively handle visitors, maintain security protocols, and provide administrative support while serving as the first point of contact for employees, guests, vendors, and clients.

Key Responsibilities

Reception & Front Office Management

- Welcome and assist visitors, clients, vendors, and guests in a professional and courteous manner.
- Manage visitor registration, issue visitor badges/passes, and maintain accurate visitor records.
- Handle incoming telephone calls, route calls appropriately, and take messages when necessary.
- Receive, sort, and distribute incoming mail, courier packages, and documents.
- Coordinate meeting room bookings and visitor arrangements.
- Maintain the reception area in a clean, organized, and professional condition.
- Provide basic administrative support and coordination as required.

Security & Access Control

- Monitor and control entry and exit of employees, visitors, contractors, and vendors.
- Verify identification documents and ensure compliance with visitor access procedures.
- Maintain visitor, contractor, and material movement records.
- Monitor CCTV systems and immediately report any suspicious activities or security concerns.
- Conduct routine checks of reception and common areas to ensure security compliance.
- Assist in safeguarding company assets, equipment, and property from unauthorized access, theft, or damage.
- Respond promptly to security incidents, emergencies, alarms, and safety-related concerns.
- Prepare and maintain daily security logs, visitor reports, and incident reports.

Safety & Compliance





- Ensure adherence to company security, safety, and visitor management policies.
- Support emergency response procedures, fire drills, and evacuation activities.
- Report safety hazards, security breaches, accidents, or unusual incidents to the appropriate authority.
- Coordinate with facility management, housekeeping, maintenance teams, and external security agencies when required.

Basic Qualifications

- Minimum Higher Secondary (12th Pass).
- 1 to 3 years of experience in reception, front office, security, administration, customer service, or a similar role.
- Basic computer proficiency, including MS Office applications, email, and internet usage.
- Good verbal and written communication skills.
- Ability to maintain records, logs, and reports accurately.
- Professional appearance and customer-service orientation.

Preferred Qualifications

- Graduate in any discipline.
- Certification in Front Office Management, Office Administration, Customer Service, or Hospitality Management.
- Security Guard Training Certificate or equivalent security-related certification.
- Basic Fire & Safety Training Certification.
- First Aid and CPR Certification.
- Training or experience in CCTV monitoring, access control systems, and Visitor Management Systems (VMS).
- Experience in a corporate office, business park, commercial building, or industrial environment.

Required Skills

- Excellent interpersonal and communication skills.




- Solid observation and attention to detail.
- Ability to handle visitors and employees professionally.
- Good organizational and record-keeping skills.
- Basic report writing and documentation skills.
- Ability to remain calm and act decisively during emergencies.
- High level of integrity, reliability, and confidentiality.

Preferred Skills

- Knowledge of workplace security procedures and access control protocols.
- Familiarity with emergency response and evacuation procedures.
- Experience operating CCTV and visitor management systems.
- Understanding of workplace health and safety requirements.
- Ability to coordinate effectively with administration, facilities, and security teams.
- Multilingual communication skills will be an advantage.

Key Competencies

- Customer Service Excellence

- Professionalism and Integrity

- Vigilance and Situational Awareness

- Accountability and Reliability

- Problem Solving

- Teamwork and Collaboration

- Confidentiality and Discretion

Working Conditions

- Based at the reception/front office area with responsibility for access control and visitor management.
- May require standing for extended periods and occasional patrols within office premises.
- Flexibility to work in shifts, weekends, or holidays if business operations require.

Compensation

- Salary and benefits will be commensurate with qualifications, certifications, and relevant experience.

Disclaimer: This indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this changes the at-will employment relationship existing between the Company and its employees.

📌 Receptionist / Security Executive Officer (Navi Mumbai)
🏢 300 US Lab
📍 Navi Mumbai