Location: Velora Physiotherapy, 8th Block, Koramangala About Velora Velora is a premium physiotherapy and human performance clinic dedicated to helping people move better, recover faster, and perform at their best. We are looking for a professional, organized, and customer-focused Front Desk Executive to deliver an exceptional patient experience from the moment they walk in.

Key Responsibilities Patient Experience Welcome and assist patients with a warm, professional attitude. Handle patient check-in and check-out efficiently. Respond to patient enquiries via phone, WhatsApp, and in person. Maintain a clean, organized, and welcoming reception area.

Appointment Management

Schedule, reschedule, and manage appointments using the clinic calendar. Coordinate daily schedules with therapists. Make appointment confirmation and reminder calls/messages. Follow up on missed appointments and assist with rescheduling.

Billing & Payments Explain consultation fees, treatment plans, and therapy packages to patients. Collect payments through cash, UPI, card, and other digital payment methods. Generate invoices and receipts.

Enter billing details accurately in Practo Ray. Print invoices, prescriptions, treatment plans, and patient documents as required.

Administrative Responsibilities





Register new patients and maintain accurate records in Practo Ray. Ensure patient files and documents are complete and organized. Maintain daily payment records. Assist with general administrative and front desk operations. Maintain strict confidentiality of patient information.

Requirements Minimum 6 months of experience as a Receptionist, Front Desk Executive, Customer Support Executive, or in a similar role. Excellent communication skills in English and Kannada Comfortable explaining treatment packages and handling patient queries. Confident in collecting payments and maintaining billing records. Basic computer skills and willingness to learn Practo Ray. Professional appearance, positive attitude, and strong organizational skills.

Working Hours Monday to Saturday: 7:30 AM – 7:30 PM Sunday: 7:30 AM – 11:30 AM What We Offer Opportunity to work in a premium physiotherapy and human performance clinic. Professional and supportive work environment. Growth opportunities with a contemporary healthcare team. Petrol allowance If you’re passionate about delivering excellent customer service and enjoy working in a healthcare environment, we’d love to hear from you.

📌 Receptionist / Front Office Executive (Bengaluru)
🏢 VELORA PHYSIOTHERAPY
📍 Bengaluru