Receptionist cum Office Assistant with telecalling and lead management responsibilities.

Job Title: Receptionist cum Office Assistant Location: Narhe Employment Type: Full-Time Job Summary We are looking for a proactive and organized Receptionist cum Office Assistant to manage front desk operations while supporting sales and administrative activities. The ideal candidate should have good communication skills, be comfortable with telecalling, and be capable of handling IndiaMART inquiries, lead generation, and day-to-day office coordination.

Key Responsibilities Front Office & Administration Welcome and assist visitors in a skilled manner. Answer and direct incoming phone calls. Maintain visitor records and reception area. Assist with general office administration and documentation. Coordinate office supplies and maintain inventory.

Telecalling

Make outbound calls to prospective and existing customers. Follow up with customer inquiries and sales prospects. Schedule appointments and meetings for the sales team. Maintain call records and customer interaction details.

IndiaMART Lead Handling Monitor and respond promptly to IndiaMART inquiries. Contact prospective customers received through IndiaMART. Qualify leads and understand customer requirements. Update lead status in CRM or Excel and ensure timely follow-ups.





Coordinate with the sales team to convert inquiries into business opportunities. Lead GenerationGenerate new business leads through online research and other platforms. Maintain and update customer and prospect databases.

Identify potential customers across various industries. Support sales campaigns through regular follow-up calls and emails.

Required Skills & QualificationsGraduate in any discipline (preferred). 6 monts – 3 years of experience in reception, telecalling, customer service, or office administration. Good verbal and written communication skills in English and Hindi (knowledge of regional language is an advantage). Proficiency in MS Office (Word, Excel, Outlook).

Experience handling IndiaMART leads is preferred. Strong organizational and multitasking abilities. Positive attitude, customer-focused approach, and willingness to learn.

Preferred

QualitiesPleasant personality with professional etiquette. Strong follow-up and coordination skills. Ability to work independently and as part of a team. Basic knowledge of CRM software is an added advantage. Salary- ₹12,000 – ₹20,000 per month (depending on experience and skills) Working Hours Monday to Saturday] Benefits Competitive salary Performance-based incentives Paid leave as per company policy Career growth opportunities Supportive and professional work environment

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