Responsibilities:

- Attend inbound and outbound calls professionally

- Provide information on salon services, packages, pricing, and offers

- Book, reschedule, and confirm client appointments

- Follow up with clients for reminders, feedback, and rebooking

- Convert inquiries into confirmed appointments

- Greet walk-in clients and ensure a warm, professional welcome

- Manage appointment schedules for stylists and therapists

- Maintain client records and update databases accurately

- Handle billing, invoicing, and payment collection

- Coordinate between clients, staff, and management

- Maintain cleanliness and organization of the reception area

- Address basic client queries and escalate concerns when required

- Maintain daily call logs and appointment records

- Assist with promotional messages, SMS/WhatsApp follow-ups





- Prepare basic daily reports (appointments, revenue summary)

Requirements & Skills:

- Minimum qualification: 12th pass (graduate preferred)

- Prior experience in salon, spa, clinic, or hospitality preferred

- Excellent verbal communication and customer-handling skills

- Polite, well-groomed, and professional appearance

- Ability to multitask during peak hours

- Basic computer and billing software knowledge

- Sales and appointment conversion skills preferred

- Punctual, organized, and detail-oriented

Job Type: Full time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Receptionist and telecaller (Adyar)
🏢 Nouveau beauty house
📍 Adyar